Patrick Lupo Email & Phone Number

Yuma, AZ, US

Philadelphia, Pennsylvania

Greater Pittsburgh Area

• Created detailed internal reports for 14s Early Access Downstream Release
• Provided inbound application and functional support for Ariba Procure to Pay application, both internally and externally, by way of email, webform and phone.
• Responded to customer inquiries in a timely manner and aided them in maximizing the benefits of Ariba solutions to facilitate a global exchange of goods and services.
• Utilized troubleshooting and problem-solving skills to resolve 80% of issues without escalation.
• Worked in a team setting to validate and migrate data between two software platforms.
• Documented all requests through the CRM system.

Monroeville, Pennslyvania

• Engaged customers in conversation to understand their needs and objections
• Presented merchandise and detailed information about features and benefits
• Worked with entire staff to provide superior experience to all valued customers while exceeding all sales and performance metrics.

• Led admission presentations to prospective students on a weekly basis
• Responded to all communication inquires via phone and email regarding the admission process and what documents are received and missing
• Evaluated transcripts for specific admission requirements
• Processed all applications and matriculation fees for incoming students
• Prepared records for the Admission Committee Review
• Updated and organized applicant files as well as notified students of application status

Greater Chicago Area

• Advised and counseled both undergraduate and graduate students
• Evaluated transcripts, reviewed applications and made admission decisions
• Successfully developed Roosevelt University’s first Campus Visit Program increasing campus visibility
• Coordinated all activities for group visits such as admission presentations, tours and guest speakers
• Planned and coordinated all Transfer Student Visit Day recruitment events
• Prepared campus visit data in order to foresee scheduling and recruitment trends

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Erp Certificate With Sap, Logistics, Materials, And Supply Chain Management

Ipr, Public Relations