Patrick Lutton Email & Phone Number

Northern Ireland, United Kingdom

Responsible for all price changes on CR website, coordinating tens of thousands of lines of data, whilst making sure the price changes take effect and working with the respective merchandising teams to resolve any errors. Also responsible for monitoring and taking action against negative margins and engaging teams to ensure understanding of issues. Other workstreams include; • Pricing alignment between the Wiggle and CR sites, driving KPIs to ensure driving high… Show more Responsible for all price changes on CR website, coordinating tens of thousands of lines of data, whilst making sure the price changes take effect and working with the respective merchandising teams to resolve any errors. Also responsible for monitoring and taking action against negative margins and engaging teams to ensure understanding of issues. Other workstreams include; • Pricing alignment between the Wiggle and CR sites, driving KPIs to ensure driving high alignment• Ensuring Territory Premiums are kept in line with fluctuating exchange rates• Uploading sale prices whilst liaising with senior management and B&M teams to make sure deadlines are met in line with website messaging• Extensive use of Microsoft Office, specifically Excel, to analyse and track output• Ownership of Customer Service queries with regards to pricing errors, to ensure timely solutions, for both customers and B&M Show less

Northern Ireland, United Kingdom

This included analysing market pricing, using Competitive Monitor software, and ensuring products were priced accordingly. Coding of incoming products, accurately and efficiently, whilst working with the warehouse on any discrepancies or incorrect products. This had to be done within deadline to ensure stock in the warehouse was live on site. Also included liaising with suppliers and placing orders, whilst working with the inventory teams to ensure replenishment of key products or delisting… Show more This included analysing market pricing, using Competitive Monitor software, and ensuring products were priced accordingly. Coding of incoming products, accurately and efficiently, whilst working with the warehouse on any discrepancies or incorrect products. This had to be done within deadline to ensure stock in the warehouse was live on site. Also included liaising with suppliers and placing orders, whilst working with the inventory teams to ensure replenishment of key products or delisting out of date or no longer needed SKUs. Show less

Northern Ireland, United Kingdom

In recognition of a highly proactive approach to stock audit, issue resolution and Excel capability was offered a six-month secondment to assist the Warehouse Management Team with developing a reporting suite of daily and weekly business reports for the senior management teams and the board. It required excellent excel skills and attention to detail. Also charged with ad hoc requests for senior management.

Northern Ireland, United Kingdom

Originally began this job as part of a two-person team across shifts. When colleague left created an operational plan to deliver the same workload output without replacing that person and ensuring continued KPI achievement. After a trial period this proved successful, reduced costs and provided Customer Service with a focused warehouse link ensuring customer issue resolution, to stem free of charge orders, was optimally addressed. Working with warehouse management teams to audit stock levels… Show more Originally began this job as part of a two-person team across shifts. When colleague left created an operational plan to deliver the same workload output without replacing that person and ensuring continued KPI achievement. After a trial period this proved successful, reduced costs and provided Customer Service with a focused warehouse link ensuring customer issue resolution, to stem free of charge orders, was optimally addressed. Working with warehouse management teams to audit stock levels in line with HMRC inspections. Investigating stock queries and customer complaints, in liaison with the customer service teams and leading for the warehouse team on the introduction and implementation of Vivantio to the warehouse to address issues and tackle the root causes of problems. Setting up a database to proactively track stock issues in order to prevent damaged or incorrect stock reaching the customer. Assisting the PDI teams, across two shifts, to ensure problems discovered were solved in a timely manner, by working with the returns and warranty team. Show less

Northern Ireland, United Kingdom

Admin duties, filling, posting letters and keeping patient files updated. First point of contact for the general public and outside agencies.

Northern Ireland, United Kingdom

After school and summer scheme sports coaching in football, rugby, and dodgeball for groups of up to thirty children across all primary school ages.

Northern Ireland, United Kingdom

General admin duties, filling, posting letters and keeping client files updated. Doing Tax Returns and assisting the partners with accounts preparation. First point of contact for the general public and outside agencies.