Patrick Lyons Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Schaumburg, Illinois, United States

• Oversaw strategic decisions and initiatives related to application development and security. Led a team responsible for migrating 25 software applications from on-premises data centers to the cloud, optimizing efficiency and reducing costs. • Continued to drive technology transformation efforts, aligning development and security best practices. • Continued management of software delivery, strategy, execution, security, and operations.

• Led billing system software development, security, and operations with annual revenue exceeding $108 Billion. • Spearheaded technology transformation initiatives, including Agile, DevSecOps, and CI/CD adoption, resulting in improved software delivery processes. • Successfully migrated technology infrastructure from Unix to Linux, achieving scale by moving to in-memory data grids (IMDG) and logical databases. • Implemented resiliency measures, including multi-node RAC and… Show more • Led billing system software development, security, and operations with annual revenue exceeding $108 Billion. • Spearheaded technology transformation initiatives, including Agile, DevSecOps, and CI/CD adoption, resulting in improved software delivery processes. • Successfully migrated technology infrastructure from Unix to Linux, achieving scale by moving to in-memory data grids (IMDG) and logical databases. • Implemented resiliency measures, including multi-node RAC and remote failover capabilities, enhancing system reliability. • Delivered over $110 million in software enhancements for AT&T's strategic programs on core mission-critical systems with a $171 million Total Cost of Operations in 2018. • Oversaw software delivery, strategy, execution, security, and operations. Show less

• Progressive increase in scope and responsibility directing and administering the management of AT&T’s Consumer Wireline and Wholesale, Customer Care, Ordering, Billing, and Sales Negotiation systems. • Accountable for SOX, PCI, CMM, Technical Standards, Information Security Management, Internal\External Audit Action Items, Contract Negotiations, and Budget for 763 applications, including 50+ mission-critical applications. • Leading critical software delivery for major AT&T… Show more • Progressive increase in scope and responsibility directing and administering the management of AT&T’s Consumer Wireline and Wholesale, Customer Care, Ordering, Billing, and Sales Negotiation systems. • Accountable for SOX, PCI, CMM, Technical Standards, Information Security Management, Internal\External Audit Action Items, Contract Negotiations, and Budget for 763 applications, including 50+ mission-critical applications. • Leading critical software delivery for major AT&T programs such as U-Verse and One AT&T. Show less

• Responsible for directing IT organization consisting of 60+ professional staff charged with system and solution designs required by major programs to enhance and maintain systems that bill and collect $40 billion in revenue annually and impacting 30 million customers. • Business analysis and design. Staff functions included consulting, project sizing and estimating, developing detailed business requirements and system designs, resource capacity management, project management, and… Show more • Responsible for directing IT organization consisting of 60+ professional staff charged with system and solution designs required by major programs to enhance and maintain systems that bill and collect $40 billion in revenue annually and impacting 30 million customers. • Business analysis and design. Staff functions included consulting, project sizing and estimating, developing detailed business requirements and system designs, resource capacity management, project management, and applications training. Show less

• Program Manager responsible for program and project management of large multi-million-dollar strategic IT initiatives. Successfully completed numerous complex, multi-organization, multi-disciplined, and, highly visible projects including the company’s first internet bill and bill payment application, privacy manager application, and critical government mandated\regulated projects.

• Information Systems Manager (1994-1997) Responsible for directing work for software professionals including project managers, systems engineers and software developers supporting a billing and customer care software application. The complex billing application supported the largest cellular service provider in the United States. Key responsibilities included leadership, staff development, customer service, end-to-end project accountability, process development, estimating, project planning… Show more • Information Systems Manager (1994-1997) Responsible for directing work for software professionals including project managers, systems engineers and software developers supporting a billing and customer care software application. The complex billing application supported the largest cellular service provider in the United States. Key responsibilities included leadership, staff development, customer service, end-to-end project accountability, process development, estimating, project planning, scheduling, performance management, and system architecture.• Systems Engineer (1990-1994) Responsible for requirement definition and design for a state-of-the-art cellular customer care application. The application utilizes client-server architecture. Show less

St. Louis, Missouri

• Software programmer IBM Assembler, PL/1, and COBOL, • Progressed from entry level programmer to Systems Analyst, receiving two promotions, in less than 4 years.

Bs, Computer Science

Ms, Information Technology