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Patrick M Mulvehill Email & Phone Number

Chief Customer Officer at Trackforce
Location: Rochester, New York Metropolitan Area, United States 13 work roles 4 schools
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Current company
Role
Chief Customer Officer
Location
Rochester, New York Metropolitan Area, United States

Who is Patrick M Mulvehill? Overview

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Patrick M Mulvehill is listed as Chief Customer Officer at Trackforce, based in Rochester, New York Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Patrick M Mulvehill.

Patrick M Mulvehill previously worked as Chief Operating Officer at Calero and Executive Vice President Of Operations at Calero. Patrick M Mulvehill holds Executive Certification In Management & Leadership from Mit Sloan School Of Management.

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Trackforce

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About Patrick M Mulvehill

Patrick M Mulvehill is a Chief Customer Officer at Trackforce.

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Patrick M Mulvehill's current company

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Trackforce
Trackforce
Chief Customer Officer
Rochester, NY, US
AeroLeads page
13 roles

Patrick M Mulvehill work experience

A career timeline built from the work history available for this profile.

Chief Customer Officer

Rochester, NY, US

Chief Customer Officer

Current

San Diego, CA, US

Oct 2024 - Present

Chief Operating Officer

Rochester, NY, US

Responsibilities encompass overseeing the customer experience, optimizing daily operations, streamlining processes to boost efficiency and productivity, accelerating revenue activation / customer health / cross sell & up sell / retention, engaging in strategic planning and facilitating its execution, managing resource allocation, overseeing technology.

Jul 2023 - Oct 2024

Executive Vice President Of Operations

Rochester, NY, US

Lead global operations for a multi-national (Private Equity) Software / Technology Expense Management / Mobility / SAAS / BPO enterprise. Responsibilities include providing strategic leadership and driving key operational and administrative processes to ensure increased growth, efficiency, and customer health, full P&L responsibilities inclusive of budgets.

Jan 2021 - Jul 2023

Chief Technology Officer

Rochester, New York, US

Responsible for the oversight and development of the enterprises technology strategy and working with Senior Executive Leadership to grow the company through the use of technological tools and resources for a Six Billion Dollar Healthcare Payer. Additional areas and programs of responsibility include technology governance, technology road mapping.

Sep 2018 - Jan 2021

Vice President Information Technology - Product & Consumer Technology

Rochester, New York, US

Led the technology strategy and tactical execution of the organizations Web & Mobile Digital Strategy as well as 140+ Applications supporting Marketing, Sales and Operations for a 1.5 Million Member Healthcare Payer. Oversaw technical teams and resources in solution design, development, delivery, vendor management and ongoing support with a focus on.

Jun 2016 - Sep 2018

Director Of Commercial Operations - Industrial Products

Stamford, Connecticut, US

Established a multi-year global digital transformation strategy for the organization and provided leadership and day to day oversight to the Commercial Operations Organization inclusive of Terms & Conditions Negotiations, Order Entry, Buyers, Contract Administration, Document Management, Contract Engineering, Design Engineering, Order Change Management.

Jun 2014 - Jun 2016

Operational Excellence Manager

Stamford, Connecticut, US

Provided strategic oversight, technical / digital thought leadership and hands-on value based Lean Six Sigma expertise within SG&A Operations (Transactional Lean) and Engineered to order manufacturing value centers for a $450M industrial engineering, machining, manufacturing and distribution organization. Led companywide initiatives in business process.

Jul 2012 - Jun 2014

Director Of Operational Excellence

Zeller Corporation (Kaman)

Oversaw and drove continuous improvement and technology modernization activities for high mix / low volume electrical engineering, manufacturing and distribution company with 200+ employees across five divisions in three states. Additional responsibilities included managing the manufacturing order management and planning team responsible for Front End.

Oct 2010 - Jul 2012

Director Of Operations

Pittsford, New York, US

Directed operations for a $150M software development and distribution company. Responsible for order receipt through shipment comprising of order services, operations support, licensing, systems integration, warranty and returns, materials, shipping and receiving and contract management teams across two operational centers based in Rochester New York and.

Jun 2009 - Oct 2010

Director Of Customer Advocacy & Business Process

Pittsford, New York, US

Appointed by the President and COO and a member of the senior leadership team to assemble and direct the Customer Advocacy & Business Process division encompassing continuous improvement, customer advocacy, corporate governance and supplier quality. Responsible for developing and managing annual operating budget, increasing organizational efficiencies.

May 2008 - Jun 2009

Senior Manager, Technical Support Services

Pittsford, New York, US

Managed the technical support services department encompassing technical support, RMA and inside sales. Responsible for post-sales support and service contract sales for 12,000+ global customers / installations.

Mar 2007 - May 2008

Business Systems Analyst - World Wide Information Systems

Rochester, New York, US

Positions Held:Support Services Group Leader Global Project Manager – PMO Business Process Improvement Manager Global Problem & Change Manager

Jun 2000 - Mar 2007
4 education records

Patrick M Mulvehill education

Executive Certification In Management & Leadership

Mit Sloan School Of Management

Master Of Business Administration - Mba

St. John Fisher University

Bachelor Of Business Administration, Management Information Systems

St. John Fisher University

Black Belt, Lean Six Sigma

Rochester Institute Of Technology
FAQ

Frequently asked questions about Patrick M Mulvehill

Quick answers generated from the profile data available on this page.

What company does Patrick M Mulvehill work for?

Patrick M Mulvehill works for Trackforce.

What is Patrick M Mulvehill's role at Trackforce?

Patrick M Mulvehill is listed as Chief Customer Officer at Trackforce.

Where is Patrick M Mulvehill based?

Patrick M Mulvehill is based in Rochester, New York Metropolitan Area, United States while working with Trackforce.

What companies has Patrick M Mulvehill worked for?

Patrick M Mulvehill has worked for Trackforce, Calero, Excellus Bcbs, Itt Inc., and Zeller Corporation (Kaman).

How can I contact Patrick M Mulvehill?

You can use AeroLeads to view verified contact signals for Patrick M Mulvehill at Trackforce, including work email, phone, and LinkedIn data when available.

What schools did Patrick M Mulvehill attend?

Patrick M Mulvehill holds Executive Certification In Management & Leadership from Mit Sloan School Of Management.

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