Patrick Mac Manus Email and Phone Number
Patrick Mac Manus work email
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Patrick Mac Manus personal email
I am a forward thinking and motivated Senior Applications Support Analyst, I haveexperience as a team member and also a team lead. I find it rewarding interacting withall stakeholders in an operational and fast paced environment.I managed the NAM trading floor support team for Citi’s FX franchise for five years,responsible for maintaining consistent levels of service to both internal and externalclients across a multitude of globally distributed applications, processing combinedvolume in the region of $400 billion USD per day.I have a true passion for technology and a proven track record of delivering results forevery organization I have worked with. I have architected, supported and maintainedfault tolerant systems in a variety of roles. I also thoroughly enjoy incident and problemmanagement.I am organized, driven, an excellent communicator and constantly trying to learn newconcepts and ideas.
Tower Research Capital
View- Website:
- tower-research.com
- Employees:
- 1284
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Tower Research CapitalUnion City, Nj, Us
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Trading Operations EngineerTower Research Capital Aug 2021 - PresentNew York, Ny, Us
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Customer Experience, Performance And Capacity AnalystCiti Feb 2019 - Aug 2021New York, New York, UsI currently manage a global team within the Treasury and Trade Solutionsorganization, managing the customer experience management application Glassbox,recording and analyzing more than 11 million site experiences per month. In addition I manage the capacity and performance of several applications utilizing varioustools such as ELK, AppDynamics and Splunk to analyze, report and improve systemperformance. -
Foreign Exchange Trade Floor Support ManagerCiti Dec 2012 - Feb 2019New York, New York, UsDirectly responsible for managing the FX trade floor support team. Monitoring offranchise critical and exceptionally time sensitive systems including, but not limited to,price distribution, deal acceptance, algorithmic trading, order management, riskmanagement and backend processing.Facilitated the remediation of all major and minor production incidents/outages viastandardized management procedures.Responsible for the monitoring and up time of Citi’s FX production environment duringNAM time zone.
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Senior Application AnalystCiti Mar 2010 - Dec 2012New York, New York, UsFirst point of contact for all trading desks.Managed upgrade of all Windows servers across the FX estate.Assisted with the migration of hot/cold FX Velocity trading platform infrastructure to co-location strategy across three geographical regionsInstrumental in hiring new resources to build the NAM support team
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Application Support AnalystCsc Jul 2007 - Feb 2010Global, UsJoining as a graduate I was involved in the development, configuration and testing of bespoke Documentum based content management systems for the pharmaceutical industryTravelled to multiple client sites in Europe installing, upgrading and testing the FirstDoc product along with 3rd party software.Spent extended time on site of Johnson & Johnson, Belgium providing application support and cultivating good working relationships with the client. Had contract extended from 6 months to 1 year.Liaised with multiple departments and 3rd party vendors and reported directly to senior management.Further contracted to support the NHS back end systems in the UK managed by CSC in collaboration with British Telecom
Patrick Mac Manus Education Details
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Bangor UniversityComputer Science
Frequently Asked Questions about Patrick Mac Manus
What company does Patrick Mac Manus work for?
Patrick Mac Manus works for Tower Research Capital
What is Patrick Mac Manus's role at the current company?
Patrick Mac Manus's current role is Senior Trading Operations Engineer at Tower Research.
What is Patrick Mac Manus's email address?
Patrick Mac Manus's email address is pa****@****oup.com
What schools did Patrick Mac Manus attend?
Patrick Mac Manus attended Bangor University.
Who are Patrick Mac Manus's colleagues?
Patrick Mac Manus's colleagues are Shubhadeep G., Simon Gauvin, Samy S., Pinchas Roytman, Nupur Jogishwar ., Kushal Kumar Gupta, Yadvinder Sharma.
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