I am the proud owner of Signature Yarns, my online yarn store and by-appointment teaching studio In Toronto, Ontario. I retail the finest hand dyed and quality brand name hand knitting yarns including Prism, Blue Heron, Malabrigo, Hand Maiden, Lana Grossa and Trendsetter to name a few.My website serves my world-wide market and I personally serve the Greater Toronto-Hamilton area and southern Ontario with personalized at-home shopping and yarn parties. I am also an educator and most proficient in all levels of hand knitting and machine knitting. I offer personalized lessons here at my studio in Toronto and I also offer at-home lessons. I am one of the few instructors on the operation of home knitting machines in Canada. Visit my website signatureyarns.com to view my products and services.Previous to this I have spent years working in both the textile sector here in Toronto in the roles of industrial knitting machine technician, assistant designer and in the retail and hospitality sectors where I excelled in roles of customer service, bartender and server roles and restaurant and hotel management. I've worked hard for and contributed to the bottom line of Breton's Department Stores, Alliance Films, Erom Rochè, Watt's Family Restaurants/Joe Badali's, the Windsor Arms Hotel, Village Yarns and the Office of the Lieutenant Governor of Ontario. Protocol, professionalism and product knowledge are the hallmarks of my experience and how I function to this day with my own business, all emphasized and engrained in me over the years by my fabulous work life teachers; my former employers, managers, colleagues. Contact me about consulting you on your business plan and direction and to evaluate your small business retail and customer service divisions. Everyone benefits from a fresh set of observations and new perspective. Patrick Madden