Patrick Madrid Email & Phone Number

Jacksonville, Al, Us

Birmingham, Alabama, United States

Remote

Lead and guide development and implementation of strategic, integrated, cross-agency, cross-functional MNS programs designed to ensure a quality workforce and achieve company objectives.• Coordinate with the certified service technicians of the Regional Operating Division while leading sales and construction teams in managing diagrams, key issues, and process documentation for various projects.• Supervise multiple projects simultaneously throughout different regions, providing accurate status reports throughout the project life cycle to 11+ regional teams, stakeholders, and sponsors encompassing budget estimation, scheduling, and resource planning.• Travel across 11+ regions to conduct site walks and meetings, assigning and distributing work to subordinates based on difficulty level, requirements, capabilities, and current workload.• Increase the organizational leadership capabilities through collaboration with the executive leadership, strategizing complex business processes and technology initiatives to improve the efficiency of department operations.• Acts as a catalyst in managing program cost, schedule, quality, performance, processes, and subcontract activities. Employ EVM, metrics, risk management, and MCA footprint to ensure successful execution.Key Accomplishments:• Amplified sales and services revenue by 400% in the last 4+ years by supporting sales teams in developing designs, quotes, and proposals for product information.• Recognized as a Top Performer by consistently meeting and exceeding direct sales goals and was directly responsible for the company's first-ever $1M+ sales revenue in MNS.

Accomplished Client-Level IT Support Functions, performing configuration, management, and troubleshooting to restore system operations; installed and maintained SCADA and mass notification systems throughout the United States.• Supervised 3+ technicians and 2+ construction members, providing end-user training, database administration, and web server configuration to resolve technical system connectivity issues and peripheral equipment hardware.• Ensured network and communication systems compliance with established communication regulations and services; resolved SMTP connectivity issues, API issues, and software functionality on customer networks.• Maintained the communications, wireless systems, network infrastructure, and voice systems, configuring two-way radios with integration into Motorola P25 Integrated Voice.• Performed preventative maintenance, debugging Wonderware and WeatherWarn software to ensure fully functional systems.• Identified local shop IT issues, troubleshot network outages, and resolved application integrations maintenance and computer repair issues precisely by providing high-quality and timely solutions.

• Installed and configured Whelen mass notification systems across 7+ countries, ensuring network and communication systems compliance with established instructions, communication regulations, and services.• Successfully installed 2+ Nuclear Power Plant Alarm Systems, generating record sales revenue and $2M+ in equipment value.• Project Manager- Installation of Whelen Mass Notification Systems in Seven (7) different countries (Germany, South Korea, Qatar, England, Bahrain, Japan and the U.S.) Travel Extensively internationally and throughout the U.S for installation on Government Bases, Colleges and Universities, as well as local municipalities. • Responsible for successful completion/installation of two (2) Nuclear Power Plant Alarm Systems (Total of 169 Sirens), Equipment value of $2M+, which resulted in record sales. • Actively assist Service Manager with Service Contract Quotes, including performance of sight walks at customer locations.• Skillful Knowledge in IT issues involving networking, routers, servers, TCP/IP, SQL, and various Windows software. • Wrote, designed, and produced 1st ever searchable maintenance tracking database for customers (identified problematic issues, improved customer reliability and increased savings for our company)• Instrumental in training end users for Centralert software by utilizing PowerPoint, technical manuals, and hands on materials. • Set up programming scenarios, to include automatic email alerts, SMS alerts, call out features, and automatic social media statuses, activation sequences, and plots GPS coordinates of sirens and control points. • Train end users on Whelen e2010, e969, and e747 encoders. • Proficient with installation and wiring of AC service disconnects, 24 volt solar panels, programming and troubleshooting of Motorola Radios, mounting antennas, running/terminating Cat V/VI cable, LMR 400, RG-6, RG-58, and super flex cable.

Bachelor Of Science - Bs, Computer Information Systems, 3.75

Activities and Societies: Magna Cum Laude

Associate’S Degree, Computer Information Systems, 3.7

Education record