Patrick Magara, Mba Email & Phone Number

Kenya

Nairobi

• Currently, I am the Performance Analyst Supervisor at Kenya Revenue Authority where I have Successfully:
• Implemented performance metrics across business clusters, leading to 20% improvement in operational efficiency within first year.
• Designed and deployed advanced reporting templates and dashboards, reducing report preparation time by 30% and increasing performance evaluation accuracy.
• Identified and implemented key improvements in the performance management system, leading to 15% increase in system usage and user satisfaction.
• Provided analytical support for the timely development of strategic and annual business plans, ensuring effective scorecard documentation and goal alignment.
• Spearheaded process re-engineering initiatives that improved performance management workflows.

Kenya

• I was in Charge of all metrics reporting at Spire Bank Limited.Key Accomplishments:
• Developed focused management information reports, balance scorecards, dashboards, and BI reporting through data visualization tools that conveyed the results of various Business units.
• Prepared business managers' presentations that professionally communicated data-driven results.
• Interpreted data to determine the root causes of past figures, financial, costing, and operational performance.
• Maintained appropriate transfer pricing register ensuring fair incorporation of contributions from the business development individuals.
• Automated challenging recurring reports using available tools/systems to enhance efficiency.

Nairobi, Kenya

• I was in charge of all metrics reporting in Business Operations Division.
• Oversaw all metrics reporting in Business Operations Division.
• Provided high-level business analysis that supported and drove Business Operations Unit decisions.
• Manipulated and interpreted customer information, drawing value-adding conclusions and actions for the business within Retail Banking.
• Produced analysis that explained variances and anomalies, providing information, opinions and recommendations that were used to adjust operations to achieve planned results.
• Used analytic dashboards to flag and highlight indices that reflected heightened risk.

Nairobi, Kenya

• Identified opportunities for new product development, leading to the successful launch of differentiated banking products.
• Conducted competitor analysis and market evaluations, which identified operational gaps and opportunities.
• Managed the end-to-end product development process, enhancing stakeholder engagement and alignment with the bank’s strategic priorities.

Nairobi, Kenya

• Prepared variance reports such as forecast vs. actual performance related to various products within retail banking that were used to identify and control any negations from the expected.
• Designed various product documentation including product programs, product specification documents, product set up checklists and project approval requests.
• Liaised with internal and external service providers to implement new features and services within the direct banking channels.
• Enhanced the utilisation of alternative distribution channels through developing an attractive value proposition that increased revenue by 15%.

Master'S Degree, Master’S In Business Administration- Strategic Management Option.

Bachelor'S Degree, Bsc. International Business Administration, Management Option