• Proficient in managing staff, resolving conflicts, and maintaining high standards of service in a fast-paced dining room.• Contributed to cocktail menu creation, providing recipes and experience to adjust to seasonal menus and preset multiple-course dining experiences.• Responsible for cash handling, key-holding, and end of day sales reports for the restaurant.• Stayed informed about industry trends, menu changes, and service techniques through ongoing professional development, striving for continuous job performance and guest satisfaction.

• Created specialty cocktails following complex recipes to accompany fresh local ingredients and pairings.• Offered extensive information about menu items on request, including ingredients used, potential allergens and sustainability of different dishes.• Facilitated PDR buy-outs, providing an exceptional experience for guests looking to elevate their experience in a formal private setting.

• Guided guests through constantly changing seasonal food and drink menus, while anticipating needs and ensuring memorable dining experiences.• Executed efficient high-volume table service, managing multiple tables simultaneously while maintaining a high level of professionalism and attention to detail. Additionally achieving a perfect score through corporate shops.

• Demonstrated exceptional leadership skills by training and mentoring new servers, fostering their development and ensuring consistency in service standards. • Leveraged strong communication skills to effectively convey specials, promotions, and menu updates to guests, maximizing sales opportunities and driving revenue growth.