Patrick Maher Email & Phone Number

Arlington, Virginia, United States

Arlington, Virginia, United States

· Maintain and grow a strategic partnership with key government customers, including running regular technical sync meetings with developers and assisting customer senior leadership with cloud migration strategy development· Architect cloud solutions for enterprise customers and coordinate with Account teams to develop contract proposals· Organize and run.

Herndon, Virginia

Herndon, VA

• Provide technical customer support to a broad range of AWS customers, engineering teams, and architects with a focus on DevOps and deployment technologies. Recognized global subject matter expert in AWS CloudFormation.
• Provide technical customer support over the complete set of public AWS services and technologies, with expertise in the operations of the AWS private cloud provided to US Government customers
• Provide first-responder support for product engineering teams and assist in triage of daily operational issues
• Undertake development projects and design process improvements at the team and organization level, including leading other engineers in these efforts
• Participate in internal platform migrations and tool development
• Coordinate with Solutions Architects and Account teams to architect cloud solutions for enterprise customers and contract proposals

Herndon, Virginia

• Provide technical customer support over an expanded set of AWS services and technologieso Top 1% in closing deployment and management based customer issues in global support organization
• Manage technical support queue and assign tasks to a team of approx. 60 engineers across multiple support sites and teams
• Provide training to other engineers on AWS Deployment technologies as well as conducting training for newly hired engineers and associates
• Assist with event management tasks for enterprise customers such as major product launches or migrations

Herndon, Virginia

• Identify technical issues for cloud services platforms, with a focus in AWS Deployment technologies like ECS, CodeDeploy, and CloudFormation
• Develop solutions for technical errors or architectural challenges and communicate these solutions to customers
• Work with product engineering teams to identify issues and potential features for their services based on experience and customer feedback

Washington D.C.

• Assisted in in instruction of CSC-281 Introduction to Computer Science II
• Provided supplemental instruction to students learning Java programming language and concepts such as object-oriented programming, inheritance, and polymorphism
• Offered office hours to support students on homework and projects

Washington D.C. Metro Area

• Provide customer service and support to student and faculty users of campus IT services
• Resolve technical issues for hardware and software platforms
• Hardware and software maintenance and installation

Plymouth, Massachusetts

• Work with youth and adult campers in a 600+ capacity camp setting to ensure a positive and productive camp experience.
• Acted as liaison with adult leaders to communicate camp policy, resolve concerns and address needs of camping units.
• Planned and executed logistical support for all aspects of week long camp program including training new staff, planning equipment and resource needs, and executing activities according to plan.
• Acted as Program Director, as needed, overseeing 9 area directors with overall responsibility of 80 staff members. Managed and executed program for campers including all aspects of emergency response exercises and.

East Bridgewater, MA

Bachelor Of Science (B.S.), Computer Science

Activities and Societies: Phi Sigma Pi, Upsilon Pi Epsilon, ACM

High School Diploma