Senior Customer Training Specialist
Current
Jun 2024 - Present
AeroLeads people directory · profile
Patrick Malaison Email & Phone Number
Software Training Specialist with 7 years of experience in training end users, both internal and customers as well as onboarding new employees in support, implementation as well as new trainers.
at
B2W Software, A Trimble Company
1 work email found
@b2wsoftware.com
3 phones found area 978, 623, and 555
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Software Training Specialist with 7 years of experience in training end users, both internal and customers as well as onboarding new employees in support, implementation as well as new trainers.
Location
Greater Boston, United States, United States
Company size
Who is Patrick Malaison? Overview
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Quick answer
Patrick Malaison is listed as Software Training Specialist with 7 years of experience in training end users, both internal and customers as well as onboarding new employees in support, implementation as well as new trainers. at B2W Software, A Trimble Company, a company with 97 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at b2wsoftware.com, phone signal with area code 978, 623, 555, and a matched LinkedIn profile for Patrick Malaison.
Patrick Malaison previously worked as Senior Customer Training Specialist at B2W Software, A Trimble Company and Director of IT at Vortex Companies - Trenchless Infrastructure Rehabilitation Solutions. Patrick Malaison holds Associcate, Programmer-Analyst from Cdi Institute.
Company email context
Email format at B2W Software, A Trimble Company
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{first_initial}{last}@b2wsoftware.com
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AeroLeads found 1 current-domain work email signal for Patrick Malaison. Compare company email patterns before reaching out.
Profile bio
About Patrick Malaison
Detail-oriented, multifaceted Technical Training Professional with extensive professional experience in software training delivery, instructional design, organizational management, learning program development and implementation, process optimization, hands-on teaching and learning methodologies. Outstanding communicator, adept at working with diverse groups and clients to develop training that exceeds expectations. Fully bilingual in English and Canadian French. Skilled at customizing training documentation and presentations to effectively communicate with multi-lingual audiences and all levels. Exceptional ability to break complex topics down into simpler forms, enabling others to effectively absorb information. Dedicated teacher and coach, passionate about bringing out the best in the people; solid success built on the ability to inspire teamwork and tap into the expertise of subordinates.
Listed skills include Databases, Sql, Technical Support, Microsoft Sql Server, and 17 others.
Current workplace
Patrick Malaison's current company
Company context helps verify the profile and gives searchers a useful next step.
B2W Software, A Trimble Company
12 roles · 31 years
Patrick Malaison work experience
A career timeline built from the work history available for this profile.
Jan 2023 - Apr 2024
Corporate Trainer And Implementation Specialist
Aug 2021 - Feb 2023
Implementation & Training Specialist
Jul 2014 - Aug 2021
Senior Training Specialist
Jul 2014 - Aug 2021
Technical Support
Provide first line of support for users of a suite of software designed for Electrical contractors. The suite include a Contract bidding solution and several application used in the management of the bid process as well as the project management aspect of the contracts.Some of the applications are using MSAccess Database and others are using SQL and a.NET.
Aug 2010 - Jul 2014
Implementation Engineer
Responsible for the implementation of a highly complex sales automation software for the food industry.Set up and configure the software on the server and the sales force laptopSet up configure and trouble shoot database issues using MSSQL 2005 and 2008 by writing queries, different scripts and using the SQL Profiler tool.Test new builds to identify new.
Apr 2009 - Jun 2010
It Manager
Shaheen Brothers Inc
Maintain all computer systems including a VoIP, Exchange Server 2003 and SBS 2000. Also maintain a Open VMS system running a customized ERP package.Support users both in the office and outsideEvaluate, recommend and implement new solutionsCreate excel reports and forms. Design training guides and train usersMaintain and support Network hardware and.
Jul 2007 - Mar 2009
It Director
Start Up Company
valuated and implemented several open source software solutionsPresented the product to several investors in Washington and privately owned investor groups
Mar 2002 - Aug 2003
Video Editing Qa Engineer
Pinnacle Systems
Manual Testing of a video editing and play-by-play review tool for the sport industry (NCAA and Pros)Written manual test plans and test cases
Jul 2001 - Feb 2002
Software Quality Assurance Consultant
Managed the Quality assurance process of several new projects including test cases and test plans for both manual and automated testingFacilitated the review process between the development team, the support team and the clientSecured and configured the test lab.Executed testing of the application and managed a team of testers to complete the test phases.
1995 - 1999
~4 yrs
Technical Support Engineer
Provided support to the customers on-site for 2 different platform and a total of over 100 users.Later promoted to provided advance support to the on-site technicians in English and French for a client bases of over 10 000 usersPart of the Call Center Metrics implementation project to increase customer satisfaction, improve call quality and increase daily.
1995 - 1997
~2 yrs
Team & coworkers
Colleagues at B2W Software, A Trimble Company
Other employees you can reach at b2wsoftware.com. View company contacts for 97 employees →
JO
Jeremy Onysko
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
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KW
Kyle Whittemore
Colleague at B2W Software, A Trimble Company
Eliot, Maine, United States, United States
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KG
Kevin Gray
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
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DW
Duncan Williamson
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
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SY
Stephen Yorke
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
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BK
Brandon Kady
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
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PB
Paul Barnes
Colleague at B2W Software, A Trimble Company
Dover, New Hampshire, United States, United States
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JG
Jerry Gaglione, Lat, Atc
Colleague at B2W Software, A Trimble Company
Methuen, Massachusetts, United States, United States
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EB
Emily Briggs
Colleague at B2W Software, A Trimble Company
Dover, New Hampshire, United States, United States
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HS
Hope Sheppard
Colleague at B2W Software, A Trimble Company
Salisbury, Massachusetts, United States, United States
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Jeremy Onysko
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
View →
KW
Kyle Whittemore
Colleague at B2W Software, A Trimble Company
Eliot, Maine, United States, United States
View →
KG
Kevin Gray
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
View →
DW
Duncan Williamson
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
View →
SY
Stephen Yorke
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
View →
BK
Brandon Kady
Colleague at B2W Software, A Trimble Company
Portsmouth, New Hampshire, United States, United States
View →
PB
Paul Barnes
Colleague at B2W Software, A Trimble Company
Dover, New Hampshire, United States, United States
View →
JG
Jerry Gaglione, Lat, Atc
Colleague at B2W Software, A Trimble Company
Methuen, Massachusetts, United States, United States
View →
EB
Emily Briggs
Colleague at B2W Software, A Trimble Company
Dover, New Hampshire, United States, United States
View →
HS
Hope Sheppard
Colleague at B2W Software, A Trimble Company
Salisbury, Massachusetts, United States, United States
View →
2 education records
Patrick Malaison education
Associcate, Programmer-Analyst
Cdi Institute
Associate, Culinary Arts
Atalantic Culinary Academy
FAQ
Frequently asked questions about Patrick Malaison
Quick answers generated from the profile data available on this page.
What company does Patrick Malaison work for?
Patrick Malaison works for B2W Software, A Trimble Company.
What is Patrick Malaison's role at B2W Software, A Trimble Company?
Patrick Malaison is listed as Software Training Specialist with 7 years of experience in training end users, both internal and customers as well as onboarding new employees in support, implementation as well as new trainers. at B2W Software, A Trimble Company.
What is Patrick Malaison's email address?
AeroLeads has found 1 work email signal at @b2wsoftware.com for Patrick Malaison at B2W Software, A Trimble Company.
What is Patrick Malaison's phone number?
AeroLeads has found 3 phone signal(s) with area code 978, 623, 555 for Patrick Malaison at B2W Software, A Trimble Company.
Where is Patrick Malaison based?
Patrick Malaison is based in Greater Boston, United States, United States while working with B2W Software, A Trimble Company.
What companies has Patrick Malaison worked for?
Patrick Malaison has worked for B2W Software, A Trimble Company, Vortex Companies - Trenchless Infrastructure Rehabilitation Solutions, B2W Software, Conest Software Systems, and Afs Technologies Inc..
Who are Patrick Malaison's colleagues at B2W Software, A Trimble Company?
Patrick Malaison's colleagues at B2W Software, A Trimble Company include Jeremy Onysko, Kyle Whittemore, Kevin Gray, Duncan Williamson, and Stephen Yorke.
How can I contact Patrick Malaison?
You can use AeroLeads to view verified contact signals for Patrick Malaison at B2W Software, A Trimble Company, including work email, phone, and LinkedIn data when available.
What schools did Patrick Malaison attend?
Patrick Malaison holds Associcate, Programmer-Analyst from Cdi Institute.
What skills is Patrick Malaison known for?
Patrick Malaison is listed with skills including Databases, Sql, Technical Support, Microsoft Sql Server, Training, Project Management, Crm, and Testing.
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