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@universalorlando.com
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Patrick Manley is listed as Director of Revenue Operations at Universal Orlando Resort, based in Winter Garden, Florida, United States. AeroLeads shows a work email signal at universalorlando.com and a matched LinkedIn profile for Patrick Manley.
Patrick Manley previously worked as DIRECTOR OF FOOD AND BEVERAGE at Gaylord Palms Resort & Convention Center and DIRECTOR OF FOOD AND BEVERAGE at Fort Lauderdale Marriott Harbor Beach Resort & Spa. Patrick Manley holds B.A., Business Administration from Florida State University.
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✦ MAXIMIZES TEAM PERFORMANCE BY DRIVING CRITICAL CHANGE THROUGH EXCEPTIONAL LEADERSHIP, PROFIT IMPROVEMENT, INNOVATION, AND GUEST SATISFACTION ✦As a highly visible hospitality industry leader and revenue generator, I help organizations achieve buy-in and alignment from teams for strategic vision, innovation, new concept implementation, and turnarounds. Throughout my career, I’ve advanced consistently in diverse properties and markets across the country to F&B Director of a $100M operation with 500+ employees. Known as a focused leader and F&B expert who is energized by time-sensitive, customer-facing challenges, I bring order to produce sustainable cultural, financial, brand/product, and infrastructure changes. Additional strengths that I possess include building excellent associate relations/engagement and spearheading major initiatives from concept through detailed planning, communications, execution, and post-launch measurement.Examples of my contributions include:✔Boosting profits over 3 years to 47.5% of sales for one of Marriott’s largest Food & Beverage operations. ✔Increasing restaurant profit from 20% to 35%+ at BWI Marriott airport hotel and improving guest satisfaction scores by 11 points.✔Designing and implementing successful concepts adopted region-wide. ✔Turning around troubled staff relations raising associate engagement score 11 points to 84%. ✔Overseeing a $7M transformation of a newly purchased, outdated competitor’s hotel into a benchmark Marriott hotel. Competencies include: Strategic Planning and Execution | Multi-Unit Operations Management | Food and Beverage Management | Budgets / Cost Controls | Service Excellence | New Concept Design and Roll Out | Purchasing/Inventory Control | Forecasting/Planning | Associate Relations | P&L Management | Team Development | Innovation | Profit Growth | Guest Satisfaction | Faculty Renovations | Expansion | Continuous Improvement
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Orlando, Florida, US
As the Director, I lead the overall operations of a Universal Orlando Resort Theme Park with a concentration on strategic planning, developing, and launching guest and team member initiatives with +1.3K team members. Additionally, I drive the planning of new business opportunities.Contributions include: ⏺ Realized a 20% increase in Hourly Meal Count (+2M.
Joined as member of the Executive Committee to direct food and beverage operations and strengthen new concept/program execution for a 1400-room resort and convention center with $100M annual F&B revenue at one of Marriott’s largest properties. Managed food/beverage/culinary operations with 500 associates, 60 managers/supervisors, 10 outlets and 400K SQF of.
Hired to improve food and beverage sales, labor management, and profit for a 650-room resort and spa that had been lagging behind similar hotels. As Franklin Covey/Breakthrough Leadership Champion, managed 250 associates, 20 supervisors, and $35M in annual F&B revenue from five outlets and 40K SQF of banquet space. Scope included culinary operations, guest.
Brought on board to manage the conversion of a newly acquired property into a high-quality Marriott hotel. Managed 250 associates, 20 supervisors, and $23M/year revenue in a 315-room property with three F&B outlets and 20K SQF of banquet space. Broad scope included guest and employee satisfaction, all F&B areas, rooms, front desk, housekeeping, loss.
Directed 200 associates, 15 managers, and $8.5M F&B revenue across four outlets and 20K SQF of banquet space in a 585-room hotel (Marriott’s most historic property). Managed both the Restaurant/Kitchen areas and Event Management/Operations areas in a consolidation of two leadership roles. Streamlined all areas achieving 8% wage and profit improvement year.
Bethesda, MD, US
Assistant Food and Beverage Director, Philadelphia Convention Center MarriottBanquet Manager, Marriott’s Griffin Gate Golf Resort, Lexington, KYRestaurant and Culinary Operations Manager, Schaumburg Marriott, Schaumburg, ILMulti-Unit Bar/Restaurant Manager, Atlanta Marriott Marquis, Atlanta, GA
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Patrick Manley works for Universal Orlando Resort.
Patrick Manley is listed as Director of Revenue Operations at Universal Orlando Resort.
AeroLeads has found 1 work email signal at @universalorlando.com for Patrick Manley at Universal Orlando Resort.
Patrick Manley is based in Winter Garden, Florida, United States while working with Universal Orlando Resort.
Patrick Manley has worked for Universal Orlando Resort, Gaylord Palms Resort & Convention Center, Fort Lauderdale Marriott Harbor Beach Resort & Spa, Bwi Airport Marriott, and Key Bridge Marriott.
You can use AeroLeads to view verified contact signals for Patrick Manley at Universal Orlando Resort, including work email, phone, and LinkedIn data when available.
Patrick Manley holds B.A., Business Administration from Florida State University.
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