✦ MAXIMIZES TEAM PERFORMANCE BY DRIVING CRITICAL CHANGE THROUGH EXCEPTIONAL LEADERSHIP, PROFIT IMPROVEMENT, INNOVATION, AND GUEST SATISFACTION ✦As a highly visible hospitality industry leader and revenue generator, I help organizations achieve buy-in and alignment from teams for strategic vision, innovation, new concept implementation, and turnarounds. Throughout my career, I’ve advanced consistently in diverse properties and markets across the country to F&B Director of a $100M operation with 500+ employees. Known as a focused leader and F&B expert who is energized by time-sensitive, customer-facing challenges, I bring order to produce sustainable cultural, financial, brand/product, and infrastructure changes. Additional strengths that I possess include building excellent associate relations/engagement and spearheading major initiatives from concept through detailed planning, communications, execution, and post-launch measurement.Examples of my contributions include:✔Boosting profits over 3 years to 47.5% of sales for one of Marriott’s largest Food & Beverage operations. ✔Increasing restaurant profit from 20% to 35%+ at BWI Marriott airport hotel and improving guest satisfaction scores by 11 points.✔Designing and implementing successful concepts adopted region-wide. ✔Turning around troubled staff relations raising associate engagement score 11 points to 84%. ✔Overseeing a $7M transformation of a newly purchased, outdated competitor’s hotel into a benchmark Marriott hotel. Competencies include: Strategic Planning and Execution | Multi-Unit Operations Management | Food and Beverage Management | Budgets / Cost Controls | Service Excellence | New Concept Design and Roll Out | Purchasing/Inventory Control | Forecasting/Planning | Associate Relations | P&L Management | Team Development | Innovation | Profit Growth | Guest Satisfaction | Faculty Renovations | Expansion | Continuous Improvement