Performed tier 1 helpdesk support for clients using our computer labs.Was responsible for keeping over 500 Mac and Windows computer operational for clients.Replaced hardware and re-imaged computers as needed.Set up and imaged over 250 computers during our off season.Used a ticketing system to monitor and complete tasks.Helped develop software to automate tasks, and contributed using a control management system like Github.

Was not working at this location between March 2021 and August 2022.On-campus job making espresso based drinks for customers in a high-stress environment. Customer service, attention to detail, and following food safety guidelines were tenets of this job.

A fulltime summer job working as part of an employment verification unit. Heavy emphasis was placed on optimally using search engines and fast and accurate data input. Later on, tax form verification was also part of this job, also requiring fast and accurate data input. At

Seasonal highschool job working as a cashier and organizing shelves. In addition to this, I had to answer customer questions and help them find products. Patience, quick thinking, problem solving, and good customer service were essential.