Patrick Martin Email & Phone Number

Saint John, New Brunswick, Canada

Saint John, New Brunswick, Canada

I supported the Xerox Device Agent software for all the Managed Print Services customers across Canada. Assisted customers with the initial installation as well as ongoing support for customers when issues came up. Monitored weekly drop off report and reached out to client IT to resolve printers not reporting. Developed processes and tripled productivity.

Saint John, New Brunswick, Canada

Assisting customers with complex software issues as escalated by first level. Resolving customer issues in a timely manner while maintaining customer satisfaction levels. Participated in pilot projects due to my rapport with clients and my customer satisfaction levels.

Saint John, New Brunswick, Canada

Dealing with personal business people in diagnosing, and successful troubleshooting of the Phaser line of office printers. Setting up service calls as needed. Keeping the customer completely satisfied while maintaining a positive rapport with all clients.

Saint John, New Brunswick, Canada

Commission based computer sales. Offering sales and service while determining customer needs. Maintaining store appearance and working with co-workers while remaining positive at all times.

Saint John, New Brunswick, Canada

Duties include recruitment, hiring and training of new staff, effectively directing people and resources to achieve sales goals, compliance to all company directives, policies, and procedures. Documenting corrective action of associates and terminating employment if necessary. Keeping costs low to maximize profit.

Saint John, New Brunswick, Canada

Duties included all of the above as well as scheduling, effectively achieving sales targets on a daily basis. Maintaining all aspects of the store while the Store Manager was away, communicating sales targets in a positive manner to get quality results.

Saint John, New Brunswick, Canada

Duties included handling cash, dealing with customer issues in a positive manner, reaching sales targets nightly, making deposits, maintaining store appearance, completion of all company directives.

Saint John, New Brunswick, Canada

Duties included processing all monetary transactions in a timely manner. Handling all customer issues and complaints, Light cleaning, maintaining store appearance

Bachelor'S Degree, Radio Broadcasting

Journalism