• Design and implamentation IT culture motivating and engaging teams in the organization's goals• Implement a project management process based on agile development models and train teams to maintain this methodology.• Implement strategic planning of IT areas such as guidelines for the areas, business performance indicators and existing projects.• Implement project management committees, executive committee and train leaders on your responsibilities.• Encourage IT teams for the… Show more • Design and implamentation IT culture motivating and engaging teams in the organization's goals• Implement a project management process based on agile development models and train teams to maintain this methodology.• Implement strategic planning of IT areas such as guidelines for the areas, business performance indicators and existing projects.• Implement project management committees, executive committee and train leaders on your responsibilities.• Encourage IT teams for the plan the projects to implement new partnerships or new businesses involving: Hardware and Software for Agricultural Aviation, integrations between platforms existents in the market, new technologies from the Agtech market involving Big Data, IOT, Machine Learning and Autonomous Aviation for precision agriculture. Show less

• Management IT department and its processes.• Instituting and supporting corporate governance processes, promoting leadership and process integration between areas through technology, based on strategic plan, improvements continuous process and good governance practices such as COBIT and SOX.• Convert or redesign business solutions with a focus on brand and product your globalization.• Act as a member of the executive committee such as Head of IT where along with other leaders and… Show more • Management IT department and its processes.• Instituting and supporting corporate governance processes, promoting leadership and process integration between areas through technology, based on strategic plan, improvements continuous process and good governance practices such as COBIT and SOX.• Convert or redesign business solutions with a focus on brand and product your globalization.• Act as a member of the executive committee such as Head of IT where along with other leaders and guest members were defined the strategic guidelines and action plans for next business steps (guidelines), always based on market scenarios, national and international policy, budget of projects and risks.• Act as a member of the project committee, where I acted as a Head IT. Responsible for providing best results in projects in course through agile development methods (SCRUM). In this committee I was a responsible for management all IT and planning teams responsible for support all demands in this project involving IT and project planning for the aircraft development programs and other projects managed by committee.• Responsible for leading and sustaining IT governance methodologies, agile development methodologies for IT and other areas, promoting continuous process and products improvement, identify new demands for developments, ensure information security levels, developing business strategies and supporting IT teams.• Responsible for management IT teams at creating innovative solutions for the business plan and supporting strategic areas of aircraft development for the achieving results for the organization. Show less

• Responsible for supervision the IT department of Octans Aircraft, driving process of corporative • governance and integrated leadership, using the technology for obtained more value for the company and your business.• Act intregrated with executive committee, managers, employees, suppliers and partners providing value of the organization and its projects, creating a strong and robust and very effective, capable of conduce methodologies of governance, agile projects, continuous… Show more • Responsible for supervision the IT department of Octans Aircraft, driving process of corporative • governance and integrated leadership, using the technology for obtained more value for the company and your business.• Act intregrated with executive committee, managers, employees, suppliers and partners providing value of the organization and its projects, creating a strong and robust and very effective, capable of conduce methodologies of governance, agile projects, continuous improvement, developments, strategies and many innovative products. • Providing inovators solutions for the business plan and support the strategic areas of development aircrafts programs. Show less

• Responsible for plan, design and implement, in the short time, a new and redesingned IT department that is strong, reliable, and secure and that supports Inpaer's operations in the design and manufacturing of certified aeronautics in a scalable manner. • Design and implamantation the news software, hardware and intelligence solutions that help improve processes and activities to reduce time, risks and problems in the business and the project.• Create one IT department capable of… Show more • Responsible for plan, design and implement, in the short time, a new and redesingned IT department that is strong, reliable, and secure and that supports Inpaer's operations in the design and manufacturing of certified aeronautics in a scalable manner. • Design and implamantation the news software, hardware and intelligence solutions that help improve processes and activities to reduce time, risks and problems in the business and the project.• Create one IT department capable of adding value to the business and an Strategic area for INPAER Show less

• Coordinate support teams and management support tickets.• Monitor SLA levels and quality of care.• Perform the planning, analysis and implementation of IT infrastructure projects.• Design, implementation and perform maintenance on data centers.• Perform IT cost management (CAPEX and OPEX).• Manage applications: Citrix, ERP, CRM and others.• Manage all telephony contracts of company.• Maintain and configure, wired, wireless networks, optical, as well as firewall and… Show more • Coordinate support teams and management support tickets.• Monitor SLA levels and quality of care.• Perform the planning, analysis and implementation of IT infrastructure projects.• Design, implementation and perform maintenance on data centers.• Perform IT cost management (CAPEX and OPEX).• Manage applications: Citrix, ERP, CRM and others.• Manage all telephony contracts of company.• Maintain and configure, wired, wireless networks, optical, as well as firewall and VPN, data redundancy systems and security systems for more than 1 million hits per hour.• Responsible for the project of control IT asset, where it was possible to increase the efficiency of inventory software reducing time and increase the quality of attendance, creating history of each equipment resulting in reducing cases of loss or theft of mobile equipment such as notebooks, tablets and mobile phones. Show less

• Trainee in Support Analysis in the Field Services sector for the CPFL client.• Perform contract of support users, computer networks, fiber optics, structured cabling, servers, VPN connections, CITRIX, SAP ERP, ELIPSE, industrial automation and power project systems software.• Accompany partners teams in internal maintenance involving any participation of information technology teams.• Monitoring, implementing, testing systems and infrastructure IT projects developed by responsible… Show more • Trainee in Support Analysis in the Field Services sector for the CPFL client.• Perform contract of support users, computer networks, fiber optics, structured cabling, servers, VPN connections, CITRIX, SAP ERP, ELIPSE, industrial automation and power project systems software.• Accompany partners teams in internal maintenance involving any participation of information technology teams.• Monitoring, implementing, testing systems and infrastructure IT projects developed by responsible sectors or partners.• Maintain the standardization of IT assets based on ITIL, COBIT and ISO 27000 certifications Show less

Realizar manutenção nos servidores e na rede da empresa; Assistência técnica em campo e por telefone; Realizar logística de agendamento para assistência do sistema; Realizar análise de performance de clientes e abertura de ordens de serviço Realizar acompanhamento de projetos e instalações de novos pontos de repetição de sinal da empresa chamados backbones; Realizar acompanhamento de projetos e instalações de novos pontos de repetição de sinal da empresa chamados backbones;… Show more Realizar manutenção nos servidores e na rede da empresa; Assistência técnica em campo e por telefone; Realizar logística de agendamento para assistência do sistema; Realizar análise de performance de clientes e abertura de ordens de serviço Realizar acompanhamento de projetos e instalações de novos pontos de repetição de sinal da empresa chamados backbones; Realizar acompanhamento de projetos e instalações de novos pontos de repetição de sinal da empresa chamados backbones; Fui criador do novo sistema de login do cliente web da empresa usado até hoje, com melhorias aplicadas pela equipe atual, utilizando a documentação inicial do sistema. Também fui responsável pelo monitoramento semanal do cliente, monitorando os níveis e a qualidade do sinal do cliente, gerando relatórios de KPI do índice de qualidade por região e, se necessário, abrindo ordens de serviço preventivas. ou medidas corretivas para verificar e resolver o problema, ou projetos de expansão para áreas críticas. Show less

Ministrar aulas de informática básica, designer gráfico e manutenção de computadores; Fui o criador do cronograma e material de alguns cursos como informática básica e manutenção de computadores; Auxiliei no projeto, implantação e inauguração das primeiras escolas filiais da região; Realizei outros projetos relacionados à dinâmica de aprendizado que resultaram no aumento e retenção de alunos em 35%.