Patrick Mcalindon (Chartered Mcipd) Email & Phone Number

Stannington, GB

I was tasked with a short term piece of work to update and embed the BTR service standards in the operational BTR sites.Main goals currently:- Create and embed service training, prioritising key training requirements.Embed training across key customer journeys (Examples: viewings, leasing, moving in, parcel management) - Provide coaching and support on.

The Voice of Customer Development Manager role had a broad, ambiguous and Pan Partnership remit. In 2022 I led the strategic development of an ideation platform to increase employee engagement across the Partnership. Centred upon fixing customer pain points and finding ways to drive organisational efficiency, I scaled the platform from 2.5% of the.

From May 2021 I worked in a Transitional Partnership Council Support role. My main responsibility was the delivery of the Partnership-wide Partner Forum elections on behalf of the function. It involved the constituency design for 30 Forums with the responsible manager for each (Directors and Heads Of), working with the central team who run the election.

The Lead Democracy Coach for Partnership Supply Chain, I coached the most senior leaders (Directors and Heads Of) to develop the democratic vitality (organisational culture)within the function, assessing this regularly and providing ratings against the outlined criteria. The role required significant stakeholder management skills, self assurance, and.

www.aurigacoaching.co.ukExecutive coaching, Life coaching and bespoke leadership development solutions are some of the services that Auriga coaching can offer. I trained as a coach with the ACC and alongside running Auriga Coaching, I continue my long and successful leadership career with the John Lewis Partnership. I am very experienced in development as.

In June 2019, I became a Director of PGS Coaching Ltd: a start up company providing elite football coaching to the children of West Northumberland. The company traded superbly well, growing to 140 attendees every week at our Friday Night academy and Saturday morning sessions. The business ceased training in 2024, after five years, due to changing.

Between 2012 and 2018 I fulfilled a variety of Deputy Branch Manager roles and supported new branch openings. I've worked in operations of a variety of sizes and complexities, always delivering profit. Most significantly in Edinburgh with a profit of £4M per annum By July 2018, I’d moved to Hexham as DBM, and continued to deliver an all round scorecard and.

Pg Diploma, Hrm And Development

Bachelor'S Degree (With Honours), Business