Patrick Mccabe Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, Ireland

Dublin, Leinster, Ireland

Dublin, Ireland

• Lead on Campaigns team Roadmap.
• Manage on-time delivery of Campaigns as decided in Roadmap to -
• Call Centres
• DM Printing House,
• HTML Coding and Blast Email to customers and
• Send SMS to customers

Dublin, Ireland

• Tracking and monitoring the quality of all Customer Data; identifying data quality standards, data access levels, regulatory/legal risks and data retention requirements as necessary.
• Acting as point of escalation for data quality/management matters.
• Processing Requests for Customer Data from across the Irish Water Organisation.
• Managing the maintenance, cleansing and updating of Customer Data.
• Assessing and communicating any concerns, issues or problems with Customer Data to the individuals who may be impacted and to enterprise Data Governance Organisation (DGO).
• Participating in data quality issue analysis and remediation.

Dublin, Ireland

• Conduct descriptive and predictive operational analytics in support of all Customer Operations teams (in addition to standard BI and reporting executed by central Data & Reporting function)
• Conduct and produce reports related to revenue analytics to minimise customer credit risk and optimise revenue collection
• Provide data and insights to support the performance management of vendors through provision of analytical insights
• Assist the Customer Operations Support and Operational Analytics Manager in the creation, monitoring, measurement and analysis of processes resulting from continuous improvement initiatives.
• Provide data and reports for Customer Operations to liaise with business leads across Irish Water to discuss performance levels attained and advise how improvements might be achieved
• Use information, tools and methods to provide recommendations to Customer Operations on how to embed accountability in the Customer Operations function

Dublin, Ireland

Support the Data Management Specialist in ensuring data security on an ongoing basis; identifying and implementing information security requirements, communicating andensuring compliance to the access policy and creating and communicating information security awareness Assist in tracking and monitoring the quality of all Customer Data; supporting the.

Dublin, Ireland

• I was responsible for the creation and maintenance of EAME customer, pricing and material master data through the use of SAP and Oracle production database. I also provided technical support to the DBA team and.
• Tracking & Monitoring the quality of all Customer Data
• Processing requests for Customer Data
• Responsible for metrics analysis for the database administration team
• Produce reports on customer data
• Developing Tableau applications to deliver operational analytics to multiple stakeholders