Patrick Mccaul Email & Phone Number

Winchester, Virginia, United States

Winchester, Virginia, United States

Winchester, Virginia, United States

Washington D.C. Metro Area

Serving as the Product Lead for the Credit Card Department. Providing Subject Matter expertise in existing Credit Card Products and liaising with front-line Member Service Representatives and Management to implement effective problem solving and change implementation across internal account servicing systems.Additionally, to implement and facilitate training programs for assigned areas of company. To create an effective learning environment and experience for learners by applying adult… Show more Serving as the Product Lead for the Credit Card Department. Providing Subject Matter expertise in existing Credit Card Products and liaising with front-line Member Service Representatives and Management to implement effective problem solving and change implementation across internal account servicing systems.Additionally, to implement and facilitate training programs for assigned areas of company. To create an effective learning environment and experience for learners by applying adult learning theories, presentation techniques, lesson plans, and knowledge of training modules and materials. Show less

Winchester Va

Member service leadership, development and coaching; through team building, data analysis, as well as training documentation and job aid preparation. Duties also to include customer service, financial data management, data security and collateral control.

Winchester, Va

To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation (CCO). Provides information regarding Navy Federal products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Performs transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other Navy… Show more To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation (CCO). Provides information regarding Navy Federal products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Performs transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other Navy Federal accounts. To advise members of other products and services that may fit their needs and provide opportunities for positive member interaction. Show less

Vdf, 1St Regiment, S3

The VDF is authorized by Title 44 of the Code of the Virginia as the all-volunteer reserve of the Virginia National Guard, and it serves as a force multiplier integrated into all Guard domestic operations. The VDF reports to the Adjutant General of Virginia as part of the Virginia Department of Military Affairs along with the Virginia Army National Guard and Virginia Air National Guard. Members of the VDF volunteer their time for training and are only paid when called to state active duty by an… Show more The VDF is authorized by Title 44 of the Code of the Virginia as the all-volunteer reserve of the Virginia National Guard, and it serves as a force multiplier integrated into all Guard domestic operations. The VDF reports to the Adjutant General of Virginia as part of the Virginia Department of Military Affairs along with the Virginia Army National Guard and Virginia Air National Guard. Members of the VDF volunteer their time for training and are only paid when called to state active duty by an authorization from the Governor of Virginia.The VDF provides for an adequately trained organized reserve military force to assume control of Virginia National Guard facilities and to secure any federal and state property left in place in the event of the mobilization of the Virginia National Guard. Additionally, the VDF assists in the mobilization of the Virginia National Guard and they support the Virginia National Guard in providing family assistance to military dependents within the Commonwealth in the event of a mobilization. Show less

Winchester, Va.

Customer Service, Training and Development, Inventory Control, Supervision and Team Leading.