Comprehensive network administration and consulting for multiple companiess in the Denver metro area

Responsible for supervising and staffing a support, training and project management department. Duties include setting policy, hiring, firing and setting wages. Help maintain the budget by reviewing company wide processes, researching and suggesting changes. Other responsibilities include Network Administrator of Microsoft SQL, Exchange and Terminal Servers using Windows 2000 and 2003/2008 Servers. Also responsible for maintaining connectivity for the office with the Internet and 2 satellite offices. Consult with prospects as well as current clients on networking and hardware needs. Assist sales staff on network, software and hardware needs for prospects and clients.2002 to 2004 Hardware Manager/Network Administrator. Project management for Point of Sale/Inventory Control Systems - scheduled techs staging systems, shipping and phone and on-site installations. Researched and tested new hardware for use with the software we supported, configured routers for data exchange. Consult with prospects as well as current clients on networking and hardware needs.

Created Standard Operating Procedures for staging systems, onsite and phone support. Supported LAN consisting of Netware and Windows Servers, Desk side support for internal users and phone support for customers using Pont of Sale/Inventory control systems.

Hardware/Software Support: Staged systems. Created Standard Operating procedures and checklists for quality assurance for in-house bench work. Travelled to sites to install Point of Sale/Inventory control systems and peripherals. Ran and terminated network cabling.

Installed and configured Operating Systems, device drivers and other software. Phone support for hardware, networking and general computer issues. Shipped computer systems and peripherals to client sites for onsite or phone installations. SkillsMicrosoft Exchange Server 2003, 2007; Installing, configuring, maintaining, supportingMicrosoft SQL Server 2000, 2005, 2008; Installing, configuring, maintainingTerminal Server - All versions; Installing, configuring, maintaining, supportingWindows Server 2000, 2003, 2008, Active directory; Installing, configuring, maintaining, supporting Hyper-VWindows SharePoint Services 2010, Installing, configuring, maintainingVeritas BackupCorporate Anti-virus and Anti-SpamSoftware Licensing

Operated system 85 console & ancillary communications equipment. Responsible for responding to all emergency & disaster situations in a prompt, professional, courteous manner. Designed spreadsheet for phone billing.

Handled chargeback claims for major credit card institutions for EDC clients. Worked with Paradox database and ran company data backup.

Supervised personnel in the operations and monitoring of several data telecommunications systems, peripheral equipment and devices. Also responsible for following and maintaining a strict budget. Held a Top Secret Special Compartmented Information security clearance. Other duties included being the Barracks Non-commissioned Officer. I was responsible for organizing inspection and maintenance schedules for 30 personnel that were housed in the barracks.