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Patrick Mcdonough is listed as Customer Success Manager - Project Implementation Expertise at Ignite Reading, based in State College, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Patrick Mcdonough.
Patrick Mcdonough previously worked as Customer Success Manager at Ignite Reading and Academic Operations Specialist at Fev Tutor. Patrick Mcdonough holds Master Of Science - Ms, Urban Education from University Of Pennsylvania.
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I'm a client-focused and strategic thinking customer success professional with experience and proven ability to influence change in district behaviors and implement projects that provide school districts with a clear path to success. I'm skilled in leading end-to-end project implementation, including defining scope, driving continual enhancements, and delivering software solutions. Adept at designing and executing strategic program roadmaps for customers that drive maximum volume and deliver positive business outcomes.
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Guided 35+ school partners and 1,300 + students from Onboarding and Implementation through managing school-based tutoring programs. Daily management of multi-million dollar account portfolio to ensure student growth via school meetings, attendance, and roster utilization interventions, and technology support.
Woburn, Massachusetts, United States
Built a six-week onboarding program and professional development training for customer success team. Oversaw onboarding activities, including employee orientation and 12 training programs. Created backend CRM Totango functions to support the CX department. Led monthly department training and analyzed operational performance in CRM to provide actionable.
Woburn, Massachusetts, United States
Managed over 30 school/district-wide online tutoring programs worth multimillions of dollars that served +140K students. Led implementation and launched virtual tutoring for 50+ schools. Conducted tutoring platform training for principals, teachers, and families. Served as education expert during 50+ sales demonstrations, detailing tutoring platform.
University Park, Pennsylvania, United States
Facilitated coping skills and emotional intelligence intervention utilizing BaSICS curriculum for 5th and 6th-grade classes with 50 students weekly. Participated in lab meetings to troubleshoot issues and identify solutions to lead daily intervention sessions and maintain student engagement.Select Accomplishment:Facilitated research paper published in.
Philadelphia, Pennsylvania, United States
Supported caseload of 23 students from grades 5th-8th with academic and emotional disabilities. Created and implemented annual individual education plans (IEPs), positive behavior support plans (PBSPs), and functional behavioral assessments (FBAs). Tracked academic and emotional student growth through progress monitoring. Facilitated extended school year.
Philadelphia, Pennsylvania, United States
Collaborated with educators focused on culturally responsive teaching and techniques to improve achievement gaps in at-risk neighborhoods. Participated in a training program to develop knowledge and growth in student achievement.
Activities and Societies: Men's Club Ultimate Frisbee Team, Alumni Reunion Student Ambassador
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Patrick Mcdonough works for Ignite Reading.
Patrick Mcdonough is listed as Customer Success Manager - Project Implementation Expertise at Ignite Reading.
Patrick Mcdonough is based in State College, Pennsylvania, United States while working with Ignite Reading.
Patrick Mcdonough has worked for Ignite Reading, Fev Tutor, Penn State University, People For People Charter School, and Teach For America.
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Patrick Mcdonough holds Master Of Science - Ms, Urban Education from University Of Pennsylvania.
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