Patrick Mcdowall Email & Phone Number

County Galway, Ireland

Galway, County Galway, Ireland

Project/Product Management- Has a holistic overview of the Player/Customer Journey and identify opportunities for improvement.- Data analysis to understand what impacts performance and makes recommendations for improvements that impact key support metrics.- Identifying gaps in internal Training and Processes and engage additional product stakeholders to.

Galway, County Galway, Ireland

Galway, County Galway, Ireland

Galway, County Galway, Ireland

Galway, County Galway, Ireland

As a promotion from my previous role, I am responsible for the day to day running of a brand new store. My range of tasks has increased as I was given the task of ordering and merchandising stock for the new store. As well as being a senior member of sales staff, I have trained and mentor junior staff on how to maximise their sales and maintain customer.

I was primarily a sales executive in Western Cellular. I am customer facing who primarily deals in sales and customer satisfaction for personal and business customers. I am required to be well-informed and up to date with the mobile and landline communications industry. I have high monthly targets and KPI's which have to be met, one of which is NPS. As.

Business Accounts Manager,This role entailed managing an existing customer database, attracting new business and credit management. I provided these customers with both cost related solutions and advice on business needs. One of said clients had in excess of 1000 connections and I oversaw supply of over 250 handsets over a 3 month period as they changed.

Mountbellew

My role was the day to day management of a supermarket and forecourt. Daily tasks included stock ordering, checking fuel prices and give staff members daily duties. I introduced SOP's to ensure that the staff carried daily and weekly tasks. During my time I helped renovate the store and expand the forecourt for the installation of more fuel pumps, while.

I was employed to work in designated High Value goods van. It involved being punctual for timed deliveries and also being stringent with security measures due to carrying high volumes of cigarettes and lottery tickets among other goods.