Patrick Mcgarvey Email & Phone Number

Rockville, Maryland, United States

QBIT - Quality Business Independent Testing.Project Management - Managing software lifecycle of multiple projects utilizing agile development.

QBIT - Quality Business Independent Testing. Creation and execution of test cases from business requirements while providing feed back to development and business Provided training to teams members abroad and assisted in developing their progress within our teamDocumented procedures for testing and verification of different processes Worked with development team focusing on application and database design for future enhancements of productsWrote SQL queries for internal… Show more QBIT - Quality Business Independent Testing. Creation and execution of test cases from business requirements while providing feed back to development and business Provided training to teams members abroad and assisted in developing their progress within our teamDocumented procedures for testing and verification of different processes Worked with development team focusing on application and database design for future enhancements of productsWrote SQL queries for internal business reporting purposesAssisted in deploying Crystal Report templates to QA and promoting to productionTested batch processes, client systems, services, and web applications for internal and external products Production support for internal or client inquiries. Show less

QBIT Associate

Single point of contact for 35 clients: Handled majority of client inquiries via access to production systems.Identified up-sell opportunities and forwarded to the appropriate Sales Associate.Understood the client organization, the account environment, and systems to facilitate efficient proxy voting.Proactively solved problems with SQL queries and identified process changes that improved quality and efficiency.

Ensured proper execution of the proxy process, from holdings receipt through vote placement and record keeping.Maintained exemplary working relationships with clients, other IRRC staff, custodian banks, and outside vendors.Gained knowledge in the area of Corporate Governance and understood its importance in business.Ensured client requests were met, and provided excellent customer service.Proactively used critical thinking skills when resolving account set-up… Show more Ensured proper execution of the proxy process, from holdings receipt through vote placement and record keeping.Maintained exemplary working relationships with clients, other IRRC staff, custodian banks, and outside vendors.Gained knowledge in the area of Corporate Governance and understood its importance in business.Ensured client requests were met, and provided excellent customer service.Proactively used critical thinking skills when resolving account set-up issues.Generated reports for clients to fulfill SEC requirements. Show less

Masters, Business Administration; It Management

Bachelor Of Science, Resource Management; Consumer Studies