- Leading centralized team of Localization Program Managers providing full Localization support to entire company- Driving localization strategy informing company global expansion into 10 new markets in LatAm and Europe- Successfully supported the team when faced with a 400% increase in translation demand during the COVID crisis through a combination of empathy and strategic use of translation technology and processes- Created and rolled out Localization training programs for Engineering, Product and all new hires

- Hired to set up Eventbrite's Localization function from scratch- Partnered with all departments to sync Localization deliverables with overall company schedules and objectives- Drove Localizability requirements for Product, Design and Engineering- End-to-end management of all aspects of Localization process for multilingual simships across all content categories (web, mobile marketing, Help Center) in 16 languages- Decreased Localization spend by 30% by streamlining processes and finding right vendor fit

- Advising companies on global expansion and Localization strategy - Clients include: bold.com, Omada Health, Virta Health, Ripple

Freelance translator: English <> Italian, Spanish > English and Catalan > English for a number of European and North American organizations:- Technical manuals (Oracle, IBM, Novell, Yahoo!, Google, HP, Dell)- Web sites (WatchMouse, Regione Toscana, Costa Crociere)- Legal translations and proofreading of English-language academic papers (Ryan Air, Alitalia, Università di Trento, Università dell’Insubria, Università di Verona, Max Planck Institut)

Teaching "Localization as a Profession", spring semester course in second year of 2-year MA in Translation and Localization Management

End-to-end project management of all aspects of the l10n process for multilingual simship releases of Zimbra, Y! Calendar, Y! Mail, Y! Maps and Y! Careers - Engaging with all stakeholders – PMO, product, engineering, i18n, core and intl QA, and regions – to ensure l10n schedule syncs seamlessly with all project deadlines, requirements and deliverables - Educating product managers and engineers on l10n and i18n best practices and acting as consultant on international product requirements - Wrote and drove localization requirements (localizability of content, branding variables, handling of market-specific configurations) for latest version of Yahoo! Mail - In 2011 managed localization of Y! Mail for 29 new markets, largest single simship of any Yahoo! product – winner of internal You Rock Award for international expansion efforts - Designed localization workflow for transition from 4-week waterfall to 2-week Agile release process

- Created and maintained product-specific and companywide multilingual glossaries and style guides - Engaged directly with branding, marketing, product, designers and editors to capture product-specific terminology during prototype phase to ensure early glossary creation - Educated engineers, editors, product managers and external vendors on the importance of consistent terminology upstream, both with l10n in mind and as a company best practice - Drove requirements for user-friendly glossary UI and workflow for in-house localization tool

(Multilingual technical writing agency specifically for the IT sector)- Interviewing customers and writing case studies for IT companies in English, Italian and Spanish

(Translation technology firm specializing in multilingual plug-ins for web-based applications)- Management and training of multilingual teams (translators, language consultants and lexicographers) in customization projects- Final QA and testing of products- Creation of English, Italian and Spanish customized and subject-specific lexica for US government and private sector websites- Training clients on benefits of linguistic customization and maintenance of lexica

Part of Lernout & Hauspie: international translation technology firm patenting multilingual SW)- Developing monolingual Italian and bilingual English-Italian lexica for in-house MT software: term gathering, morphology, dictionary-building, QA and testing. - Maintaining English monolingual lexicon for use in all in-house language pairs