Patrick Mcnellis Email & Phone Number

Multiple Locations

Providing and maintaining high-quality customer servicePoint person for all customer, vendor, and quality issuesManage front-of-house staff and tasksOrdering of foodstuff materials through our vendorsTraining new employeesCoordinating needs across 3 locationsMaintaining staff consistency and quality control across 3 locationsMaintaining, balancing, and reconciling multiple POS stations along with online servicesCreating schedules for non-management staffConstant communication with kitchen staff to coordinate service times for dine-in, takeout/pickup, online orders (DoorDash, GrubHub, ChowNow), delivery ordersWorking with online ordering services to resolve any customer issues between all parties

Digital

Produce audio and video contentRecruit podcasts to the siteIncrease reach of podcastsSponsorship acquisitionSchedule and maintain releases of each showMentor site podcastersIncrease the social presence, reach, and repeat listeners of each show

New Jersey, United States

Producing responsibilities include recording, editing, and publishing the podcast to multiple platformsMaintain and update the podcast's social media accountsUsing analytics and promotion to increase reach both domestically and internationallyCreated and designed our website using Squarespace (now defunct)Sponsorship acquisitionGuest booking

Brick, New Jersey

Seasonal

Point Pleasant, New Jersey

Film, edit, and publish videos for the YouTube channelMaintain and update the channel's Twitter account

Wall, Nj

Scheduled and confirmed solar consultation appointmentsPerformed pre-qualification of customers prior to the consultationInformed customers of all benefits of the company's solar program, and all promotions the company was runningParticipated in and contributed to the department's daily and weekly goalsFollowed up with customers whom had previously expressed interest in the solar program.Updated customer database after each call

Supervised up to 8 employees per shiftResponsible for opening and closing store; including preparation of the store computers and cash registers for workdayReceived inventory and processed inventory for purchaseReconciled registers at the end of the shiftEarned the position of Shift Manager within four months of starting employmentIntegrated a simple cost identification system into pricing of items, saving hours of look up when tracking inventory

Led tours and information sessions to incoming students and parents as well as assist in the registration of classes.

I co-founded and was the coordinator of an after-school volunteer tutoring program between Ocean County College's NJ STARS Club and Lavallette Elementary School. I recruited members of the club, and one non-STARS Club member, and set up the schedules for the twice-a-week program.

Attracting customers to play our games; promoting a fun experience to players; handling cash; maintaining the game stands' appearances and restocking them.

Bachelor Of Science (Bs), Marketing

Activities and Societies: Student Film Union

Associate Of Science (A.S.), General Studies

Activities and Societies: NJ Stars Club, Leadership Development Program, Phi Theta Kappa

High School Diploma