Oxford University Press (OUP) is the world’s largest university press. OUP has both worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.

(Full-Time Contract Replacement - Maternity Leave ending Sept. 30, 2023)Tasked with driving deeper digital usage with McGraw Hill Education customers by delivering world-class digital implementation training and support that will ensure customers realize the full benefits of the solution adopted.

LM Information Delivery is a leading international subscription and information services provider. Our customers include university and research libraries, hospitals and medical libraries, public libraries, governmental and corporate information centers. We provide our customers with Subscription Management Services, e-Resource Access and Management Services, eBook Services, and Database Services. Our services improve efficiency and save time in information retrieval, as well as improve the use of e-resources. The cornerstone of our business is professional customer service together with cutting-edge technology.

Midwest Library Service provides customers with Superior Customer Service and our commitment to fulfilling your orders to your specifications using our dedicated team approach for each client is one of our many competitive advantages.For more than a half-century, Midwest Library Service, defined by its superior service, has been meeting and exceeding the needs of academic and public libraries. We offer a comprehensive range of products and services including: • Complete Book Acquisitions Services through our relationships with more than 20,000 U.S., Canadian, and U.K. publishers • Dedicated and Defined Firm, Continuations and Standing Order, University Press Approval, and Out-of-Print Book Acquisition Services • Complete Physical Processing and Cataloging Services • Proprietary Integrated Electronic Order, Collection Development, and Account Activity and Reporting Tools

Canada’s leading educational publisher providing innovative products and solutions for learners of all ages and dedicating its business efforts to the diverse learning needs of students and educators alike. Presently handling Business, Economics, Computer Applications, and Hardside Sciences product portfolios covering the territory of Quebec. Responsible for maintaining existing accounts and developing new business opportunities, continually building product knowledge, matching levels of textbooks to course curriculum, developing an understanding of the importance of textbook pedagogical features and ancillaries; designing presentations; promoting and training customers on technology solutions, and representing the company at trade shows.During my publishing career I have had the opportunity to represent textbook lists across all disciplines and have worked in both generalist and specialist roles. Traditionally, I have covered large territories; two to three provinces at a time. I have maintained College and University accounts in the provinces of Newfoundland, Nova Scotia, New Brunswick, Quebec, and Manitoba. Notable accomplishments include:• Successful in selling across all disciplines at both colleges and universities.• Exceeded sales goals 11 of 14 years; Business & Economics Rep of the Year 2010.• Recipient of Technology Specialist Designation 2010.• Completed the Editorial Internship Program assisting in bringing ORGB, 1st Canadian Edition to market.• Higher Education Sales Mentor (across discipline)• Won some of the largest Canadian textbook adoptions across varied disciplines through superior product knowledge and customer service combined with Value Added Bundles, leveraging of Technology Assets including online homework, and attention to detail “Custom Publishing” solutions.

A print advertising and Web Page publishing company working with professionals, small businesses, and trades persons. Marketed the need for web presence and print media advertising using referral-networking concepts. • Implemented a bonus structure that encouraged Sales Representatives to collect contracts up front, substantially reducing the cancellation of contracts and delinquent accounts.• Over 90% of call back presentations resulted in a signed contract, a number never equalled in the history of the company.

A retail setting offering textbooks, art, office and photography supplies, clothing and other soft goods to a community of approximately 10,000 people. Mandated to analyse all operational and budgetary aspects of the Bookstore.• Networked with the community to increase overall customer satisfaction resulting in an increase in faculty adoptions from 80% to 95%.• Analyzed market trends and expanded/reduced product lines accordingly which resulted in increased sales, reduced inventory and lowered financing charges.• Negotiated with sales representatives to maximize the benefits to the store in terms of price, promotion, delivery, turnover etc. • Hired and trained occasional staff.

A bonded package distribution warehouse processing shipments into Canada via the U.S. Supervised employees and ensured that 4500 packages were processed on a daily basis. • Using daily, weekly and monthly reports, increased production by 150%; obtaining a package processing figure 17% above the maximum warehouse processing standards.• Significantly reduced costly claims and customer complaints to the company by implementing a customer package ‘Packaging Awareness Program’.

Plant & Facilities: college-wide equipment inventory; identified weak links in system. Audio Visual & Library: distributed equipment, prepared reports, equipment inventory, attended circulation desk, stacks maintenance.Bookstore: cashier, shipper/receiver, art and photography supply store supervisor.