Patrick Merli Email & Phone Number

Greater New York City Area

Greater New York City Area

Easton, Pennsylvania

managing a salesforce at three different locations. Responsible for handling primarily new accounts, upgrades, adding additional lines on behalf of Verizon, AT&T, and Sprint. Also responsible for selling cell phone accessories and prepaid devices. Responsibilities included: recruiting candidates, conducting interviews, training new hires, building relationships with senior management, meeting with carrier reps to increase sales, building the brand by prospecting customers in each store

Pittston, Pa

Manager in training, learning every aspect of company operations, including sales, ordering, inventory management , customer service and blueprint take offs. Working with individual as well as corporate customers

Scranton, Pennsylvania Area

Customer Service Advocate working for Highmark Blue Cross Blue Shield. Taking care of billing, claims, enrollment, and prescription benefits for members in Pennsylvania, Delaware, and West Virginia.

• Customer Service Representative : responsible for managing the customer service desk as well as the delivery department. Responsibilities include working one on one with customers to solve their issues, coordinating online orders for delivery to customers, renting out trucks as well as other tools and equipment and receptionist duties.

West Haven, Ct

• Responsibilities included working with individual as well as corporate customers on rental needs. Worked with insurance companies and local body shops. Managed the accounts payable & receivable .

Full time car salesman in one of North Jersey’s busiest auto groups. Working with customers on both new and used cars, test driving, explaining features, negotiating transactions and delivering sold vehicle

Paramus, Nj

• Completed management training program. Salesman responsible for selling window treatments to customers along with working on skills development with other coworkers in the program. Responsibilities included inventory control, setting up installations, and goal setting

Worked in the men’s department as a seasonal employee. Responsibilities included working with sales team in various different parts of the store assisting customers, running the cash register, helping security keep an eye on suspicious clients as well as other general retail duties.

Worked in call center conducting surveys on a wide variety of current event topics. Topics included: 2010 New York state midterm and gubernatorial elections, effects of the current economic conditions on people living in

Cybersecurity Career Development Certificate Program

Bachelor'S Degree, Marketing

Activities and Societies: Representative for the New Hall dormitory on the Residence Hall Association. Assistant Manager Saint Talk: Siena.

Bachelor'S Degree, Marketing

Education record