- Owned the product roadmap, vision casting, and request management for two teams and three applications, serving both b2b and b2c markets.- Led a cross-team collaborative process review aimed at reducingmis-communications across product delivery workflow.- Collaborated with product design and engineering to deliver multipleconcurrent projects at scale across all products.- Trained non-product team members on roles and responsibilities in companytransitioning from sales led to product led organization.- Worked with development team across various technologies including AWS,Oracle, and Tableau.- Revamped SMS and email system allowing health plans to communicate withtheir members more efficiently.

- Consulted with top 3 US bank.- Integrated Salesforce Marketing Cloud across various lines of business.- Ran client data team to reduce errors and train their developers.- Designed handoff of data processes with client IT and developed new processand procedures for client data integration.- Developed stakeholder cadence and redesigned workflow for client team.- Consulted with clients to modify existing systems to better serve their needs.- Trained associate developers in Salesforce Marketing Cloud and SQL to helponboard them.- Led team Architect meeting responsible for design and training of all devs.- Created and led classes on Salesforce Marketing Cloud for clients to helpthem better understand the system

- Dropped internal client wait time on projects from 9 months to an average of 3 weeks.- Led team responsible for implementing and maintaining an application suite that integrated company data with 6 different vendor applications.- Collaborate with stakeholders to develop a three year multi product roadmap.- Worked in Marketing Cloud, Klavio, and Segment to deliver complexmarketing data to the marketing team.- Coached business teams on best practices with Salesforce Marketing Cloudand data design.- Explained and troubleshot data driven solutions to non technical team members.

- Help people find hope through debt relief- Organize the flow of incoming work as Request manager- Prioritize the roadmap and backlog to ensure team alignment to our goals and each other- Communicated with stakeholders to manage workflow, as well as demo completed products- Work in a Kanban environment with experience introducing new cadences to teams and stakeholders- Work with digital marketers to plan and implement email journeys and single sends- Integrated with the paid media team to build audience lists for retargeting- Communicated with Salesforce support to solve issues- Work with Salesforce Marketing Cloud and SQL to segment audience lists for email sends and journeys.- Explain and troubleshoot data driven solutions to non technical team members while working with them to provide the best customer experience possible.- Communicate with members from our development, email marketing, and campaign marketing teams as well as our board.- Troubleshoot email deliverability issues for our customer success team and triggered email implementation with the front end developers.- Trained new team members on Marketing Cloud and our team process.

- Worked with a distributed team to develop three web apps using Ruby on Rails, Angular.js, jQuery, HTML, CSS, and PostgreSQL - Assisted in the development of three live applications- Developed full stack API in Ruby on Rails and Angular.JS- Communicated directly with clients and updated app from feedback- Worked with distributed workforce in remote setting- Learned Angular.JS while working on web applications

-Investigate advertising leads and contact potential clients.-Develop relationships over phone and email with clients. -Organized and prioritized call bank, making up to 100 calls per day.-Managed and effectively recorded call activity in call notes.-Organized and spearheaded effort to harden network security within the company.

-Accountable for 3.5 million dollars of sensitive intelligence equipment with zero losses.-Trained over 100 personnel in intelligence operations.-Developed and implemented an Arabic language sustainment program-Analyzed single and multi-source intelligence.-Managed over ten people during two year period.-Briefed intelligence reports to multiple echelons of leadership, both military and civilian.

-Trained in multiple signals collection systems. -Maintained proficiency in Modern Standard Arabic and Portuguese languages. -Promoted before peers based on recommendation of leadership.

-Coordinated flow of information between company and Clientele.-Assembled and ensured on time delivery of products.-Facilitated communication between different sections of the business.-Emailed potential clients about available products and opportunities.

-Managed a store during formation and executed on time opening.-Trained employees on cooking, prepping, and serving food.-Supervised employees while ensuring customer satisfaction.