Patrick Miranda Email & Phone Number

Doha, Qatar

Integration Related:• Primarily responsible for developing and driving integration and transformation activities across branches, representative offices, affiliates and subsidiaries within the QNB Group to ensure integration of newly acquired entities and to increase the level of integration across the existing network.• Integration activities involved the discovery and delivery of specific initiatives, as well as the management and monitoring of ongoing “BAU” activities focused on achieving synergies across the QNB Group.• Lead reviews to identify opportunities for achieving greater Integration and synergy benefits and involved the development and monitoring of plans designed to grow business and achieve further cost efficienciesBusiness Performance Management Related:• Co-ordinate the process of receiving, sharing & discussing inputs from overseas branches with the various business functions leading to the development & finalization of the Annual Budgets, Business Plan and Manpower plan for the division & their subse quent monitoring. • Developing, monitoring and managing Key Performance Indicators (KPIs), for International branches actively managed by the International Business Division (IBD).• Provide management with the Flash Report – a synopsis of IBD's monthly performance and key drivers. • Managed regular monthly reviews of branch performance on all KPIS including Balance Sheet and P&L KPIs via conference calls where a presentation deck prepared by the branch in a mandated template, was discussed by the Country GMs and their direct reports with teams from International Business division and designated representatives of main functional teams of business & support departments at Head office

Doha, Qatar

 Spearhead the development and subsequent implementation of strategies and plans pertaining to retail sales and marketing initiatives for retail banking products. Identify, develop and implement the direct sales strategy and thereby help the Group in achieving its target market share and associated revenue and profit goals. Manage the over QR 9 Billion Point of Sale business with a network of over 2,500 merchants and 5,500 terminals  Provide thought leadership & consultative assistance on sales and marketing to the various business units in the development of marketing campaigns for existing & new product launches  Plan, direct and manage all Sales activities – Branch & Direct sales & assist GM Retail in building a Sales Culture in Retail Bank Work with GM Retail to manage the strategic planning function for Retail bank. Increase the organizations sales and service focus through launching and managing of a Coaching and Mentoring program.  Manage the Enterprise Data Warehousing (EDW) project for the Retail bank

Dubai, Uae

 Responsible for Product Development, Marketing and promotional activities relating to the key Consumer Lending (Auto Loans, Personal Loans), Liabilities & Banc assurance businesses as well as the customer segments – Income based and Affinity segments (meUNIVERSITY & meLADY).  Responsible for managing the Advertising, Media, Public Relations, Events, Sponsorships & CRM activities for the entire Retail Banking Group.

Kuwait City, Kuwait

 Responsible for developing and monitoring the achievement of the annual Financial Business Plan and the 5-year Strategic plan of the Consumer Banking Group.  Managing the group’s balanced scorecards at the Division Level.  Developing and managing the Annual Staff Incentives program for the group.  Advising the group on managing & optimizing the transactions delivery mix of Consumer Banking. Managing the sales force at branches (110 Sales staff and 50 Personal Bankers – through their respective sales co-coordinators)

Mumbai, India

 Product development / Product management for the Non Resident Indian (NRI) business in markets like the USA, Middle East, UK &, Hong Kong. Formulated and implemented innovative marketing strategies for deposits promotions

Mumbai, India

Masters Of Arts (Ma) In Economics, Economics

Masters In Management Studies (Mms) From Jamnalal Bajaj Institute Of Management Studies, Marketing

Bachelor Of Arts (Ba) - St Xaviers College, Economics

Ssc, Ssc