Patrick Modave Email and Phone Number
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Patrick Modave is a Fiber process expert and unit cost efficiency at Proximus. He possess expertise in telecommunications, business process, process improvement, business process improvement, process management and 6 more skills. He is proficient in French, Dutch and English.
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Fiber Process Expert And Unit Cost EfficiencyProximusMarche-En-Famenne, Be
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Fiber Process Expert And Unit Cost EfficiencyProximus Oct 2019 - PresentBelgiqueFiber termination and activation cost efficiency. Identification of initiative to improve and optimize fiber cost.I have joined the transversal Fiber optimization team after getting some experience in customer journey.The transversal team is responsible to track, initiate and implement all cost efficiency initiatives. -
Process Specialist Digital TransformationProximus Nov 2017 - Oct 2019Brussels Area, BelgiumImprove customer experience by focusing on customer journey topic : e-billing, Line status check...Using design thinking and co-creation methodology.
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Process Specialist E2E Lead To Cash Fiber To The HomeProximus Mar 2014 - Nov 2017Brussels Area, BelgiumProcess specialist within CUO (customer operational division). Process owner lead to cash Fiber To The Home product for wholesales market and retail market. Main task are : definition and implementation of E2E provisioning process from order entry toward service activation on customer level ; including migration process. Zone Greenfield and Brownfield.
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Process Specialist Getting Help Wholesales ProductBelgacom Jan 2008 - Feb 2014Brussels Area, BelgiumProcess specialist within COP (Customer Operation division) as process owner for repair process (Getting Help) in the wholesales market with a focus on regulated product. As process responsible, the main task and experience were : automation of ticketing system management for quality and general improvement ; implementation repair process for new technology like VDSL2, multicast, vectoring ... ; Scarlet integration and migration plan ; implementation and defending regulatory file with wholesales and regulatory player.
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Training ConsultantBelgacom Nov 2002 - Dec 2007Brussels Area, BelgiumAs training consultant the main activities were : - Key Account : dedicated contact for several operational department inside organization regarding the training plan and budget - Area Responsible : responsible for general telecommunication training catalogue - Project : training project development on customer demand (division or department) or for a general public. Training track development by using classical, e-learning and blended learning method.
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Coach In A Repair Call-CenterBelgacom Aug 1999 - Nov 2002LibramontResponsible for a team (+/- 17 people) in a repair call-center.Main task : define priority, skill and performance follow-up to respect the global department objectif.
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Operator Frond-End In Repair Call-CenterBelgacom Oct 1996 - Aug 1999LibramontI worked in a call-center repair.
Patrick Modave Skills
Patrick Modave Education Details
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Institut Enseignement Supérieur De NamurAccounting
Frequently Asked Questions about Patrick Modave
What company does Patrick Modave work for?
Patrick Modave works for Proximus
What is Patrick Modave's role at the current company?
Patrick Modave's current role is Fiber process expert and unit cost efficiency.
What is Patrick Modave's email address?
Patrick Modave's email address is pm****@****ynet.be
What schools did Patrick Modave attend?
Patrick Modave attended Institut Enseignement Supérieur De Namur.
What are some of Patrick Modave's interests?
Patrick Modave has interest in Cinema, Sport.
What skills is Patrick Modave known for?
Patrick Modave has skills like Telecommunications, Business Process, Process Improvement, Business Process Improvement, Process Management, Training Facilitation, Training Delivery, Contact Center Operations, Coaching, Customer Satisfaction, Result Oriented Approach.
Not the Patrick Modave you were looking for?
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Patrick Modave
Consultant En Sports Pour Personnes Handicapées/ Entrepreneur Social./ Representant D'Armeniancamp Et De White CaneEsneux -
2people-doc.com, gmail.com1 (315) 2XXXXXXX
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