Patrick A. Molex, Mba Email & Phone Number

Dublin, Oh, Us

Muncie, In, Us

Muncie, In, Us

Muncie, In, Us

Responsible for fostering a team environment and instilling an effective client-centric, sales, risk culture within the banking center, demonstrating that to my team that we are here collectively to help our customers achieve their financial goals and responsibly grow company’s portfolio. Develop and implement an aggressive sales and marketing strategy for banking products and partner referrals with new and existing client relationships to support the attainment of scorecard goals and metrics. Create and foster a robust employee experience within the banking center with consistent feedback designed to improve individual and company performance. Monitor and manage the daily operations, sales, and activities of the banking center.  Ensures compliance with performance and control standards and procedures. Drive associate performance through active and continuous coaching and performance plans. Generate high-volume sales by implementing improved processes, systems, and management methods.

Charlotte, Nc, Us

Drive operational excellence by engaging staff on business strategy and performance results ensuring all aspects of the center run effectively and cohesively.Oversight of all operational aspects of the banking center; security of the banking center, conduct audits, budgets and banking center balancing.Creating a team environment and instilling an effective client-centric sales, risk culture within the center, exhibiting to my team that we are here collectively to help our customers achieve their financial goals.Promoted a culture of high performance and continuous improvement that valued learning and a commitment to quality.Proactively identify and manage risk in business, product and service transactions.Continually ensure compliance with state and federal laws / regulations.Selects, develops, oversee staff to maximize operational effectiveness.

Highland, In, Us

Capitalize on the opportunity to lead forward-thinking store operations, including delivering performance results that meet defined expectations via the effective execution and use of performance management to achieve objectives.Cost-effectively manage store profit / loss to meet and / or exceed budgeted sales, EBIDTA, and core operating costs.Collaborate with functional leadership teams with a total companywide focus on driving top- and bottom-line results.• Profitably execute results-focused merchandising programs and standards.• Continually ensure store compliance with safety, state, and federal laws / regulations.• Optimize business efficiency by actively spearheading integration of state-of-the-art technology.• Generate high-volume sales by implementing improved processes, systems, and management methods.

Chicago, Il, Us

Strategically steered fast-paced operations and profit / loss oversight while managing a top-performing team of operations / IT personnel, including maximizing use of resources to achieve goals by identifying training needs, planning and prioritizing workflow, and recommending staff action while continually providing a tactical vision for the company.Directed comprehensive client-facing projects to continually ensure quality, project continuity, and on-time completion.Managed IT operations and outsourced technology services while creating a customer-centric approach to build client credibility and trust and optimize retention rates as a client relationship manager tasked with resolving escalations.Promoted a culture of high performance and continuous improvement that valued learning and a commitment to quality.• Successfully implemented a new payroll software application platform for 10,000+ users.• Reduced annual costs $400,000 by condensing multiple software vendors to one primary provider.• Built third-party relationships to enhance software, provide integrated services, and boost key revenue.• Expertly negotiated client renewals with a 98% retention rate and contract term higher than industry average.

Chicago, Il, Us

Utilized broad scope of industry knowledge toward driving quality assurance initiatives, including preparing agendas, developing testing methodologies, and ensuring data integrity, as well as proactively maintaining client satisfaction.Spearheaded reduction in errors, eliminated redundancy, and improved quality by directing a details-oriented quality assurance team, along with managing a Help Desk Call Center for internal / external client software or process issues.Effectively initiated a business continuity plan and managed treasury management processes with banking institution.Developed key metrics to measure all aspects of project intake and project delivery, along with contributing proven experience in managing diverse client feedback reporting tools, analyzing feedback, and implementing client ideas.• Cross-trained all team members and reduced client response time to actively resolve issues.• Implemented a real-time auditing / control process to manage the portfolio for the executive team.• Developed a best practice approach for knowledge repository and sharing to enhance resource capabilities.

Chicago, Il, Us

Contributed sharp analytical abilities toward reviewing and evaluating client and / or clients’ customers’ credit information, including demonstrating experience in reviewing high-volume data using Dun & Bradstreet application.Ensured seamless administrative operations by aggressively handling collection activities for the company’s portfolio.• Automated and standardized credit department workflow.• Successfully managed a $30-million accounts receivable portfolio.• Streamlined client approval time processes and reduced loss of prospective clients.• Coordinated detailed company financial charts and diagrams for executive-level team review.• Improved underperforming / problematic accounts to preserve assets via new credit review guidelines.

Arlington, Virginia, Us

Led comprehensive oversight of a large-scale unit supply, including supervising and securing Army supplies equipment.Played a vital role in maintaining high-level property accountability through the Property Book Unit Supply Enhanced (PBUSE) system, along with handling request, receipt, issuance, and accountability of supplies and / or equipment.• Served with distinguished service within an Augsburg-based Military Intelligence Unit.• Received “Army Achievement Medal,” and promotion to Supply Sergeant after only 5 months.

Master Of Business Administration (Mba), (Project Management Emphasis)

Bachelor Of Business Administration, (Computer Information Systems Emphasis)