Patrick Monaco Email & Phone Number

Stanfordville, NY, US

• System Administrator- Maintain and troubleshoot all web-based platforms for my office. Including interface maintenance and testing data transfer from one system to another.
• End user support- Create and maintain all student facing housing and dining processes to ensure a positive experience for students. Including housing room selection, cancellations, room changes, and meal plan changes.
• Website management- Maintain office external website- Create content, update policies and procedure, utilize different media formats to keep content relative.
• Billing- Process and audit all housing and dining charges to ensure that students are billed correctly within RMS (residential management system) and Workday.
• Student Housing Assignments- responsible for the occupancy management of over 2000 residential bed spaces.
• Reporting- Includes internal occupancy reports, housing data for external university reports and. housing inventory projections.

Hoboken, New Jersey, United States

• Approved, managed, and tracked all work orders for residential facilities
• Coordinated bids for all residential large-scale projects and renovations
• Oversaw and managed all cleaning schedules for on and off-campus residential facilities
• Managed inventory and ordering of residential furniture
• Collaborated with the Director of Fire Safety to schedule all fire drills and fire safety inspections
• Managed room condition reports and damage billing for residence halls

• Fostered an environment that supports academic achievement and development through programming
• Served as hearing officer and advisor for student judicial conduct cases
• Supervised, trained, and evaluated 12 undergraduate Resident Assistants and 2 Office Assistants
• Oversaw the daily operations and facilities management of two 225 bed coed residential buildings
• Assed resident living spaces for damages and billing
• Organized and maintained the duty schedule of 31 Residence Hall Directors