Patrick Montana Email and Phone Number
Patrick Montana work email
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Patrick Montana personal email
Patrick Montana phone numbers
Hands on, in-depth knowledge of developing and implementing enterprise wide solutions, and experience supporting clients across a wide range of industries. I employ my passion for driving technological innovation and adoption of best practices within an organization in order to fuel growth and competitive advantage.I believe in building strong relationships with global partners, IT leaders, and stakeholders in order to ensure the needs for highly customized, scalable solutions are met. My ability to effectively bridge communications between business and technology groups has brought a major advantage in achieving project goals.Specialties:IT Infrastructure Design, Integration & Implementation | Operations / Project Management Lead | Infrastructure / Business Planning | Setting Operational Standards & Process Improvements |Vendor Negotiations & Management | Staff Development & Growth | Change Management |Disaster Recovery & Business Continuity | Service DeliveryTechnical Specialties:Microsoft Exchange Online & 2010/2003 | Microsoft Office 365 | Microsoft Skype for Business Online & 2015 | Microsoft Lync Server 2010/2013 | Microsoft OCS 2007 | BlackBerry Enterprise Server 5/10 |Microsoft Windows Server 2003/2008/2008R2/2012 | PowerShell and Batch file scripting | AirWatch 7/8 | RightFax 9.4/10/10.5/10.6/16.x | CompTIA A+ Certified
Eagleview
View- Website:
- eagleview.com
- Employees:
- 201
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Cyber Security EngineerEagleview Oct 2023 - PresentBellevue, Washington, Us
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Application AnalystUniversity Of Rochester Medical Center Jul 2023 - Oct 2023Rochester, Ny, UsApplication analyst for OnBase and RightFax. -
System AdministratorEagleview Dec 2021 - Jul 2023Bellevue, Washington, Us
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Senior System Engineer Team LeadRochester Regional Health Mar 2020 - Dec 2021Rochester, New York, UsIn addition to the activities mentioned below under the Senior Desktop Engineer role: • Architecture, administration, and management of a Skype for Business 2019 environment, including a “Side by Side” migration of users from a Lync Server 2013 environment. • Management of an Exchange 2016 to Exchange Online migration as part of a larger Office 365 deployment, including the grouping of users by service area/department. • Writing process and FAQ documentation for end-users, acting as a single point of contact in support of project and pilot users.• Led and managed a team of Systems Engineers where I conducted bi-weekly check-ins for mentoring, coaching, and development.• Conducted yearly reviews of team members -
Senior Desktop EngineerRochester Regional Health Jan 2018 - Mar 2020Rochester, New York, Us• Senior Desktop Engineer primarily responsible for the day to day upkeep and administration of a RightFax 16.x environment processing over 450K faxes monthly. • Administration and maintenance of a Bomgar Remote Support appliance with 17K endpoints.• Administration of a Lync Server 2013 environment supporting 17K users.• Administration of a Skype for Business Server 2015 environment supporting 1K global users.
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Senior Service Delivery ManagerConduent Dec 2016 - Jun 2017Florham Park, New Jersey, Us• Day-to-day operations of multiple service areas including Enterprise Mobility Management, Mobile Device Management, Mobility Governance and corresponding Smart Phone device technologies. • Policy management of Corporate/Personal devices including Apple, Android, and Windows platforms. • Delivery of IT service governance working with key suppliers to ensure services are delivered according to standards, service level agreements, financial cost controls, and security/compliance performance. • Providing oversight on programs, projects, problem management, and service delivery initiatives.• Influencing strategy development, implementation of service delivery resources, oversight for Enterprise Mobility services, technology forecasting roadmap, and delivering solutions to internal/extended business partners. -
Principal Messaging EngineerAtos Jul 2015 - Dec 201695877 Bezons, Fr• Provided tier III and IV support for 46 Exchange 2010 servers globally encompassing public folder, hub transport, mailbox and CAS servers • Provided tier IV support for BlackBerry 5.x/10.x servers and handhelds• Architected, documented and implemented a new AirWatch 7.x Enterprise Mobility Management solution to manage 25K ActiveSync devices (iOS/Android/Windows Phone)• Provided tier IV support for on-premises Lync Server 2010 servers • Architected, documented and engineered a Lync Server 2013 solution to support ~66K users globally including HA (high availability) functionality• Provided tier III and IV support of migration and/or flash cutover to Office 365 Skype for Business via PowerShell• Provided rotating 24x7 on call tier IV support for all Messaging applications such as BlackBerry, Exchange, Lync, and RightFax• Provided rotating 24x7 on call tier IV support for all Messaging applications such as BlackBerry, Exchange, Lync, and RightFax• Trained junior administrators with processes and procedures related to supporting an enterprise class organization -
Infrastructure AnalystXerox Services May 2011 - Jun 2015Norwalk, Connecticut, Us• Provided tier III and IV support for 46 Exchange 2010 servers globally encompassing public folder, hub transport, mailbox and CAS servers • Provided tier IV support for Exchange 2003 to Exchange 2010 mailbox migrations• Architected, documented and implemented a new BlackBerry 5.x solution to support ~20K users globally including HA (high availability) functionality and automatic failover of BES and SQL• Architected, documented and implemented a new BoxTone 6.x/7.x solution to manage 15K ActiveSync and 20K BlackBerry hand helds. Deployed features included Asset Management, Incident Management, Performance Management, Service Desk, User Self Service, and Security Management (MDM) • Architected a new Lync 2010/2013 solution to support ~66K users globally including HA (high availability) functionality and automatic failover of SQL• Trained junior administrators with processes and procedures related to supporting an enterprise class organization -
Technical ConsultantHp Enterprise Services May 2008 - May 2011Houston, Texas, Us• Provided tier III & IV support for 40 Exchange 2003 servers globally encompassing public folder, gateway, bridge head, mailbox and front end servers as well as ActiveSync• Performed tier III & IV support for BlackBerry 5.x domain supporting ~14K users globally • Provided tier III & IV support for a Windows SharePoint Services 3.0 farm encompassing ~1200 sites, 4 servers and 300GB of data • Provided tier III & IV support for 4 Open Text RightFax 9.4 servers supporting ~2500 users• Rendered Root Cause Analysis for unplanned outages and escalations and interfaced with vendors for resolution if applicable• Provided rotating 24x7 on call support for all Messaging applications such as BlackBerry, Exchange, OCS, RightFax, SharePoint and SMARTsend• Performed tier III & IV support for Xerox SMARTsend service supporting 7000+ users• Provided tier III & IV support for Office Communications Server 2007 environment supporting ~20K users -
Advanced System AdministratorEds Nov 1997 - 2003Houston, Texas, Us• Documented and tested the Exchange 2003 upgrade process• Tested BlackBerry handheld devices and noted operational issues • Surveyed non-template Exchange 5.5/2000 servers to identify and mitigate configuration issues• Resolved escalation calls and tickets from support personnel in the U.S., Canada, and Mexico • Identified and documented known issues and resolutions to reduce customer down time• Engineered, documented and tested alternative client migrations for non-standard operating systems and configurations
Patrick Montana Skills
Patrick Montana Education Details
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Rochester Institute Of TechnologyComputer Engineering Technology/Technician -
Roy C Ketcham Senior High School
Frequently Asked Questions about Patrick Montana
What company does Patrick Montana work for?
Patrick Montana works for Eagleview
What is Patrick Montana's role at the current company?
Patrick Montana's current role is Dad | Husband | Marching Band Supporter | Rochester Jazz Fest Volunteer | Boy Scout Leader | Cybersecurity Engineer.
What is Patrick Montana's email address?
Patrick Montana's email address is pa****@****nal.org
What is Patrick Montana's direct phone number?
Patrick Montana's direct phone number is +158523*****
What schools did Patrick Montana attend?
Patrick Montana attended Rochester Institute Of Technology, Roy C Ketcham Senior High School.
What skills is Patrick Montana known for?
Patrick Montana has skills like Microsoft Exchange, Servers, Itil, Disaster Recovery, It Service Management, Blackberry, Windows Server, Active Directory, Infrastructure, It Operations, Data Center, Virtualization.
Who are Patrick Montana's colleagues?
Patrick Montana's colleagues are Joshua Leaverton, Helen Nelson, Akhil Kumar, Sayan Ray, Rob Edgers, Razy Kased, Chandru Kaviarasu.
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