- Strong emphasis on exceeding external and internal customer expectations by ensuring that my assigned sales route provides the excellence to be our Customers #1 Choice.- Dedicated to the core value of teamwork by collaborating with the Account Mangers to make certain all accounts meet Market Excellence.- Effectively meet all sales route objectives, as well as ensuring compliance of all legal guidelines, and Heidelberg policies.

o Energetically approach and actively prospect customers upon entrance to the sales flooro Provide a friendly introduction and assess customers’ needs and wants by asking open ended questions to uncover buyers’ motivation and purchasing capacityo Ranked within the top fifteen percentile, based on sales volume, of a twelve person sales teamo Continuously navigate the sales continuum which includes upselling customer’s service and warranty add-on productso Mentor and train new sales associateso Strive to ensure an all-around positive customer experience while developing a growing future pipeline of referral businesso Led the post-sale process by completing orders and coordinating customer pick-ups and deliverieso Maintained stock records and tracked warehouse inventorieso Assembled point of purchase displays on the sales floor while providing proper display quality both visually and through the overall construction and safety of the end producto Organized warehouse facility and oversaw tracking systems and logistics of inventory management with store manager and regional territory locations

- Develop new customer accounts- Single point contact for all customers and carriers.- Liaison between customer, carrier, shipper, and receiver.- Manage all logistic movements of client’s freight to meet customer expectations- Provide on-the-spot and future rate quotes to current and potential customers - Negotiate daily full truck load rates to reduce cost and meet customer timing

o Assisted and managed all aspects of restaurant operations o Provided guests with 100% customer satisfaction through their entire dining experience o Addressed and delegated inbound telephone requests and orderso Trained new employeeso Processed cash and credit cards transactionso Roles within the organization included both front and back of the house roles