Pick up and deliver confidential packages, planning routes and training new associates.

Responsible for protecting company assets, keeping people in position to be successful using the 1st up system and defining expectations, managing the store to maximize output & collecting revenue due to the store on a monthly basis. • Eastern Franchise Store of the Month May, June 2017• New England CAM of the month July 2016

Responsible for all day-to-day operations of the store including inventory management and analysis, developing an effective and efficient store team, and developing and maintaining strong customer service standards.• Regional leader in e-mail collection initiative.• Drove highest service scores in location history - 16pt improvement from LY (2 pts over target).• 1.03% Sales growth year-to-date from LY.• 6 pts increase on in-stock service score from LY. • 33 pts increase on “offered help/walked to item” service initiative (17 pts over target).• Developed management team members for current and district stores.

Handled all store operations with a focus in seasonal merchandising & back room organization standards.

Rewrote company Profit & Loss statements and performed a variety of finance projects, including expense auditing and automating accounting records.