-Manage outside counsel and review all related billing in CounselLink.-Created and currently manage a legal request workflow in Google Workspace ensuring requests are prioritized, tracked, and executed according to established procedures. -Negotiate, edit, and execute contracts from multiple departments congruent to the legal request workflow. -Revise RFPs and oversee the management of vendor relationships while analyzing KPIs for continuous improvements.-Work cross-functionally with IT, sales, and marketing to implement new procedures, conduct trainings, and increase efficiency.-Maintain regulatory filings, governance, and relevant licenses through a renewal process I designed. -Update capitalization table and related software while also providing investor support and executing related documents. -Prepare detailed financial reports in Excel to assist with monthly forecasting and reduce costs. -Present monthly and quarterly analyses on KPIs to stakeholders.-File trademarks, assist with patent work, and conduct legal trainings to reduce overall risk.

-Processed e-billing and provided analytics to senior leadership-Drafted and reviewed contracts for alternative dispute resolutions through Ironclad CMS. -Created new processes in SimpleLegal to streamline and increase efficiency in contract administration. -Gathered and analyzed feedback from clients to improve user interface experience while developing relationships for future business opportunities. -Trained and developed associates to deliver high-end client service that best represents the JAMS brand. -Assisted with Section 16 reports and submitted them through the SEC’s EDGAR system.

-Developed and maintained long standing client relationships through written and verbal communication ensuring efficient administration and superior client satisfaction.-Researched, edited, and disseminated content for a variety of communications. -Managed the billing process for alternative dispute resolutions in accordance with the company’s set financial policies.

-Resolved claim issues ensuring payment from online trust funds. -Tracked payments and updated databases. -Researched, proofread, and edited content for a variety of communications. -Oversaw and developed teams of associates to deliver high quality case administration. -Performed quality reviews to ensure accurate, organized and complete written presentation of documents to successfully meet deadlines.

-Drafted legal correspondence, pleadings and subpoenas; filed documents for litigation.-Coordinated logistics between client and attorneys. -Managed data and organized contractual documents.-Presented and synthesized case summaries.

-Investigated and reviewed statistics relevant to corporate transactions.-Edited and drafted litigation documents-retainer agreements, preservation letters, and interrogatories.-Maintained attorneys' calendars and scheduled meetings. -Assembled and analyzed records from various courts and agencies.