Patrick Mungai Email & Phone Number

Nairobi, Kenya

Lavington,Chalbi Drive

This is a specialist role whose purpose is to provide effective and efficient support and system administration to Business systems within Insurance industry. This entails system optimization through Research,Analysis,Documentation,Proposals & Implementation of the Turnquest ERP Solution to issues as well as Design and Development for approved improvements.The role is also charged with development of appropriate reports & administration services in a manner that ensures that all customer… Show more This is a specialist role whose purpose is to provide effective and efficient support and system administration to Business systems within Insurance industry. This entails system optimization through Research,Analysis,Documentation,Proposals & Implementation of the Turnquest ERP Solution to issues as well as Design and Development for approved improvements.The role is also charged with development of appropriate reports & administration services in a manner that ensures that all customer information is secure & the pertinent SLA measures are attained-so as to support and contribute to the Insurance strategic objectives now and in the future.Key Roles include :Identify, propose and evaluate improvements to systems, functionality and processes as appropriate.Analyze, troubleshoot and resolve issues encountered by users across the bank and customers, within agreed timescales.Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.Administer, maintain, monitor and perform custodial duties on the Core Turnquest Insurance System so as to ensure optimal use, efficiency, reliability and stability as per agreed levels of service delivery. Provide support and supervise day-to-day support of the core system and all assigned business application systems. Execute System integration testing and subsequent implementation of system upgrades, hot-fixes, patch releases.Analyze, design, program and develop accurate functionality and reports. Risk assessments and mitigation application. Ensure processes and procedures for all key activities are documented and updated accordingly. Work closely with other analysts, ICT management and users of all systems. Communicate incidences, issues and service disruptions. Show less

Lavington,Chalbi Drive

This is a specialist role whose purpose is to Perform testing procedures on the Application Software and ensure all errors are identified and corrected before release to clients. It entails thorough testing to ensure a high end and quality software delivery to the Client.Key Roles include:Development and design of Test plans/Test strategyCreation and design of test scenarios for the testing of software programsWriting, Review and checking of test cases for software… Show more This is a specialist role whose purpose is to Perform testing procedures on the Application Software and ensure all errors are identified and corrected before release to clients. It entails thorough testing to ensure a high end and quality software delivery to the Client.Key Roles include:Development and design of Test plans/Test strategyCreation and design of test scenarios for the testing of software programsWriting, Review and checking of test cases for software programsKeeping up To date with standards and requirements of software quality assuranceDevelopment and implementation of software functionality testsDevelopment and implementation of software regression testsPreparation of reports on defects and problems that arise during software testsTracking of reported problems and defects using tracking softwarePreparation of software evaluation test reportsAutomation of the tests using tools like Contour ,Jira and SeleniumMeeting with system users to understand the scope of projectsWorking with software developers and project support teamsIdentifying business requirementsMonitoring applications and software systemsPromote and advocate best practices within the team and throughout the businessKeep abreast of current methodologies, technologies, and tools, and proactively seek ways to incorporate them into testing efforts.Effectively contribute and implement new ideas to improve the software testing process. Show less

Bachelor Of Science In Computer Technology, Software Development

Bsc Computer Technology, Software Development