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Patrick Muriuki is listed as Highly dedicated Humanitarian and Customer Service professional with over 10 years experience in the said industries. based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Patrick Muriuki.
Patrick Muriuki previously worked as Cultural Orientation Senior Trainer at Church World Service and ENGLISH LANGUAGE PROGRAM (ELP) ASSISTANT - SECONDMENT. at Church World Service. Patrick Muriuki holds Bachelor Of Arts (B.A.), Sociology And Communication from University Of Nairobi.
I am a highly competent & results oriented communications & training professional with 10 + years work experience in implementing cultural orientation and training programs to support resettlement of refugees as well as providing direction, guidance, coaching and leadership to direct reports in order to achieve maximum efficiency, effectiveness and quality of service on assigned tasks. I am equally well versed on customer service & public relations management. I have the demonstrated ability to prioritize assignments and make effective decisions with high level of accuracy and consistency. I have an excellent community service record and a strong work ethic. I am able to explain and promote a wide variety of community programs and activities to audiences of all ages and ethnic backgrounds. As an employee of your organization, I will be competent, punctual and most importantly ensure that I maintain a positive attitude with clients and fellow employees so as to achieve the set objectives of an organization.
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Nairobi
Key contributions:Providing remote virtual cultural orientation training to refugees approved for resettlement tothe United States across Sub Saharan Africa through Cisco Jabber and Microsoft Teams and updating on START to reflect their participation in CO training.Running reports and filtering refugees eligible for CO training using Tableau, creating.
Nairobi, Kenya
Assessed and provided feedback to the Rwanda English language instructors on their facilitation skills, classroom management, student engagement and ELP curriculum content mastery. Supported and guided English language instructors on how to improve on their training methodologies, vocabulary enrichment and professional growth. Led teams in developing and.
Washington DC, United States Of America
Temporarily deployed to International Rescue Committee to provide Cultural Orientation for Afghan parolees through Operation Allies Welcome, Afghan Evacuation Emergency Response in USA.Key contributions:Ensured meeting Bureau of Population for Refugees and Migration (PRM’s) objectives and indicators by conducting 3-day CO classes using student-centered.
Nairobi, Kenya
Provided Cultural orientation to refugees approved for resettlement to the United States.Prepared and coordinated cultural orientation circuit rides by reviewing training participants’information, developed lesson plans, gathered and packed necessary training materials for travel.Hired interpreters and child minders, and printed class lists and name tags.
Nairobi, Kenya
Received, created and updated Refugee data into the Worldwide Refugee Admissions Program System (WRAPS).Completed all tasks related to refugee case processing as assigned by the unit Supervisor, ensuring adherence to RSC Standard Operating Procedures.Scanned and attached information into the system, ensuring accuracy of the information provided.Liaised.
Nairobi
I was responsible for promoting client satisfaction and ensuring a competitive edge as well as spearhead revenue generating activities. Other key duties included: Processed customer inquiries in record time, including audio visual rental inquiries and entertainment service provision, resulting in increased customer service ratings and boosting customer.
Nairobi
Provided exceptional customer service to passengers, conducted pre-and post-flight checks, and served as airline ambassador.Investigated onboard customers’ inconveniences which were relayed to relevant authorities for immediate action.Ensured quick turnaround of delayed flights and smooth transit for passengers, considerably improving customer experience.
Nairobi
Served as Sub-Editor for “Take-Off”, the airline’s in-house journal, distributed electronically to over 3000 airline staff worldwide and in paper format to 800 employees at the head office. Edited stories for “Msafiri”, the airline’s in-flight magazine, with 100 000 copies produced per quarter.Gathered information about the company in the press, including.
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Patrick Muriuki is listed as Highly dedicated Humanitarian and Customer Service professional with over 10 years experience in the said industries..
Patrick Muriuki is based in Kenya, Kenya, Kenya.
Patrick Muriuki has worked for Church World Service, International Rescue Committee, Sound Fusion Limited, and Kenya Airways.
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Patrick Muriuki holds Bachelor Of Arts (B.A.), Sociology And Communication from University Of Nairobi.
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