Patrick Mvula Email & Phone Number

Barclays

• BRANCH OPERATIONS MANAGER AUGUST 2010 TO DATE
• Ensure monthly snap checks are carried out and all exceptions raised are conclusively addressed.Escalate where applicable
• Ensure all policy documents (Circulations) are signed by all staff at the beginning of every quarter including attestations.
• Actively participate in the preparations of Audits, ORC, RCA and Area Manager's checks
• Provide operational support to Retail… Show more BRANCH OPERATIONS MANAGER AUGUST 2010 TO DATE
• Provide operational support to Retail colleagues.

Kitwe

• Assist in remote and manual authorisation as a backup to the branch co-ordinator.
• Provide cover for customer advisors when required.
• Conduct regular KYC snap checks and report results to the Branch Manager.
• Review the account opening and closure process for each account to ensure that changes are authorised and new accounts openings are compliant with KYC requirements.
• Compile MI on team performance i.e. accuracy to individuals and to the Branch Manager.
• Interact… Show more