Patrick Natal Email & Phone Number

Fort Polk, Louisiana, United States

• Build, configure, and manage Windows Server 2012, 2019 and Linux based servers as needed in VMWare vSphere. This included DCs, Exchange, File Share, SharePoint, DNS, SCCM, WSUS, SQL, Print Server, XMPP, Wave.
• Create Exchange accounts and configure based on user roles and rights. Configure Exchange datastores as needed for e-mail account types.
• Perform quarterly IAVA (OS and Application) updates on clients and servers. Perform emergency updates as directed by DISA vulnerability alerts.
• Create, configure, update, and delete Domain user accounts throughout the user lifecycle as directed by IA. Create and maintain File Share and Application AD Security Groups.
• Setup and maintain VMWare ESXi servers. Configure VMWare vCenter to work with ESXi servers. Maintain production, management, and storage virtual networks.
• Setup, configure, and maintain Dell EqualLogic iSCSI Arrays. Create volumes/LUNs for use by servers and ESXi. Schedule and test LUN snapshots and replication.

New Orleans, Louisiana, United States

• Create, configure, update, and delete Domain user accounts throughout the user lifecycle as directed by HR. Create and maintain File Share and Application AD Security Groups.
• Create Exchange accounts and configure based on user roles and rights. Configure Exchange datastores as needed for e-mail account types.
• Manage PBX system. Assign phone numbers and configure VOIP/POTs phones.
• Manage Aruba VPN servers and devices.
• Maintain Citrix VDI servers. Troubleshooting session issues and configuring new desktop sessions as needed.
• Created and maintained Windows Client images. Performed updates and configuration changes as needed.

Greater New Orleans Area

• Performed multiple hospital-wide rollouts of Capsule DataCaptor. Created, configured, andmaintained virtual servers at each hospital. Installed interface devices on multiple makes and modelsof medical devices..
• Troubleshot any issues between medical devices and Capsule to the Medical Records Systems.
• Updated and maintained NICU EMR systems. Trained hospital staff on use of updated software tominimize patient care issues. Moved entire NICU server/client setup to another hospital during anew NICU rollout. Made.
• Performed client and printer troubleshooting. Fixed, replaced, reimaged as needed. Monitorednetwork and servers with SolarWinds. Used ticketing system to track and resolve issues in atimely manner.
• Provided 24/7 support with team for all systems throughout Ochsner Health System.

Greater New Orleans Area

• Maintained guest check-in and sales system.
• Created, maintained, and updated public computers for guest use. Locked down devices to try and limit guests’ ability to infect computers. Reimaged and improved lock down as needed.
• Ordered, installed, and configured new systems for all employees.
• Troubleshot computers and printers throughout the organization as needed.