Patrick Natal Email & Phone Number

Fort Polk, Louisiana, United States

• Build, configure, and manage Windows Server 2012, 2019 and Linux based servers as needed in VMWare vSphere. This included DCs, Exchange, File Share, SharePoint, DNS, SCCM, WSUS, SQL, Print Server, XMPP, Wave, Ventrillo, CPOF, CPCE, and other servers as needed.• Create Exchange accounts and configure based on user roles and rights. Configure Exchange datastores as needed for e-mail account types.• Perform quarterly IAVA (OS and Application) updates on clients and servers. Perform emergency updates as directed by DISA vulnerability alerts.• Create, configure, update, and delete Domain user accounts throughout the user lifecycle as directed by IA. Create and maintain File Share and Application AD Security Groups.• Setup and maintain VMWare ESXi servers. Configure VMWare vCenter to work with ESXi servers. Maintain production, management, and storage virtual networks.• Setup, configure, and maintain Dell EqualLogic iSCSI Arrays. Create volumes/LUNs for use by servers and ESXi. Schedule and test LUN snapshots and replication.• Troubleshoot and configure AD Group Policy. Apply to OU groups for STIG and other enterprise-wide configuration needs.• Modify Windows DNS as needed for interoperability with other networks.• Create PowerShell and BAT scripts and scheduled tasks to automate repetitive tasks and fixes.• Maintain windows clients. Create and apply updated images, IAVAs, policies, antivirus definitions, and other required applications.• Maintain server and client inventory. Decommission old software and hardware as needed.

New Orleans, Louisiana, United States

• Create, configure, update, and delete Domain user accounts throughout the user lifecycle as directed by HR. Create and maintain File Share and Application AD Security Groups.• Create Exchange accounts and configure based on user roles and rights. Configure Exchange datastores as needed for e-mail account types.• Manage PBX system. Assign phone numbers and configure VOIP/POTs phones.• Manage Aruba VPN servers and devices.• Maintain Citrix VDI servers. Troubleshooting session issues and configuring new desktop sessions as needed.• Created and maintained Windows Client images. Performed updates and configuration changes as needed.• Worked directly with new hires on their home office setup of all company equipment, including computer, monitors, printer, Aruba VPN, VOIP phone, and cell phone.• Maintained 2 offices and over 150 remote home users.• Team successfully integrated IT systems into parent company’s network.

Greater New Orleans Area

• Performed multiple hospital-wide rollouts of Capsule DataCaptor. Created, configured, andmaintained virtual servers at each hospital. Installed interface devices on multiple makes and modelsof medical devices. Configured virtual interfaces with existing Medical Device Networks and withMedical Records Systems. Worked with Medical Records System admins to configure data flow asneeded. Performed software and hardware updates in a scheduled and controlled manner to notimpact patient care. Provided 24/7 support with team for systems throughout Ochsner Health System.• Troubleshot any issues between medical devices and Capsule to the Medical Records Systems.• Updated and maintained NICU EMR systems. Trained hospital staff on use of updated software tominimize patient care issues. Moved entire NICU server/client setup to another hospital during anew NICU rollout. Made network vlan changes on Cisco switches as needed for movement ofcomputers and printers.• Performed client and printer troubleshooting. Fixed, replaced, reimaged as needed. Monitorednetwork and servers with SolarWinds. Used ticketing system to track and resolve issues in atimely manner.• Provided 24/7 support with team for all systems throughout Ochsner Health System.

Greater New Orleans Area

• Maintained guest check-in and sales system.• Created, maintained, and updated public computers for guest use. Locked down devices to try and limit guests’ ability to infect computers. Reimaged and improved lock down as needed.• Ordered, installed, and configured new systems for all employees.• Troubleshot computers and printers throughout the organization as needed.