Patrick Natividad Email & Phone Number

Hercules, California

Hercules, Ca

Assist company employees and end users (i.e. answer and logs incoming calls, routine reports and correspondence with end users, collect data and draw valid conclusions to technological issues, proficiency in Microsoft Office, assistance with basic Network systems, troubleshoots problems over the phone/email/in-person, resolves Tier 1 technical hardware/software/iPhone/laptop issues, contacting vendors for further assistance with dysfunctional computer and web applications, escalating more complex issues to specialists and engineers while monitoring those tickets to ensure points of resolution confirming levels of satisfaction)Training employees on the usage of specific company programsJunior Admin experience in building profiles of new employeesContributor of internal knowledge and played a key role in the transition of physical servers to a virtual environment by configuring computers and hardware to become compatible with up to date computer programs.Monitors network speeds of over 30 bank branches and 3 corporate locationsCollaborates with other IT areas to gain insight/information/action plan before changes are implemented

Hercules, Ca

Assist customers with their accounts/loans (i.e. Verifying account information, answering inquiries of transactions, opening and closing accounts, trouble-shooting with the Online Banking Website, Mobile banking, performing transfers between accounts, debit card assistance, address changes, auto loan assistance, and customers' other needs)

San Francisco Bay Area

Filing, Calling, scheduling, or filming auditions for actors and modelsHelp with On-Camera auditions and Voice-Over recordingsExperience in On-Camera and Off-Camera commercial work

Hercules, Ca

Supervising pre-teens and teens ages 11 to 15.Excellent control of public speaking and presentation.Organizing a daily agenda setting scheduled times for homework help, recreation, and ice-breaking activities.Community event planning (i.e. holiday events, field trips, retreats, performances etc.)

Berkeley, Ca

Call alumni, student seniors, and parents of currents students and persuade them into giving large sums of money toward specific and necessary student programs (i.e. financial aid, scholarships, emergency loans, fellowships, safety programs, faculty retention, athletics, etc.)Was able to raise over $40,000 from July 2008-March 2009Received Inspirational Caller Award with notes of positive leadership and motivational energy

Concord, Ca

Answer incoming calls. Sell Tickets to prospective client. Confirm ticket reservation for sports, theatre, concert and other events.

Bachelor’S Degree, Communication, General

Concentration in Performance and Organizational Studies

Education record

Education record

Education record

Activities and Societies: Theater

High School

Activities and Societies: School government representative, Campus Ministry Retreat Team Leader, Theater (musical, Shakespearean.