Assisted operational staff : Insured the proper application of labour laws / Wrote the mothly "HR newsletter"/ Managed disciplinary issues with stores' staffs / Prepared contentious cases with the legal expert Conducted meetings of the health safety and working conditions committee (CSSCT), and the staff delegates (Représentants de proximité) and insured to maintain and improve company-shop steward relationships : Managed the alert and harassment protocoles / Intervened in "CSE" about safety issues in the stores. Improved the working conditions : Health, Safety and Working Conditions Advisor and related communications (monthly safety instruction newsletter) / Created and deployed the risk assesment document and all materials relating to Health and safety / conducted the workshop about psychosocial risks issues / Participated to the workshop about covid 19 issues and co wrote the sanitary protocol Defined and conducted the recruitment pocesses of all functions and I was responsable for the excecutive recruitement according to the needs and the budget of the company : Established, applied integration process of new managers, support methods and tools / Managed the staff of store-manager trainers Developed and implemented skills assesment policy and tools with a view to enhance staff professional skills : Suprvised People Reviews, then succession plans, and used the results to stay in line with the company's requirements / Built and deployed the strategic workforce planning ("GEPP" tool) Accompanied changes within the company : Job-saving plans, stores network transformation, company's saveguard plan

Supervised general HR administrative duties Defined the needs and ensured the store managers and staff's recruitment (wrote advertisments, pre selected candidates and interviewed the short list of future managers Oversaw the implementation of the training company plan Created training packages for face-to-face or e-learning teaching : Staff Management, labor law, customers relationship management, How to manage agressive behavior in the store (from customers or staff), Health, Safety and Working Conditions Conducted training sessions including pedagogical engineering Created and managed autonomously the internal school of managers

Responsabilities : Managed simultaneously 3 stores, up to 20 employees and 7M€ Trained store managers to deploy the lean management on the stores' network