Patrick Ng Email and Phone Number
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I have a combination of Executive experience and hands on Programme and Financial Leadership. I am a Chartered Accountant with an MBA.Executive experience in health. Chief Digital Officer - Southern District Health Board. Led the turnaround of a $462m Treasury Better Business Case for a Digital Transformation and gained approval for stage 1 investment ($82m).Chief Operating Officer and Executive Director of Specialist Services - Southern District Health Board. Responsible for elective surgical turnaround, responsible for speciality services at 2 hospitals (a semi-tertiary hospital and a base hospital), responsible for a $550m per annum operating budget.General Manager Support Services - Nelson Marlborough District Health Board. Responsible for building infrastructure, information technology, hospital hotel services, radiology services, emergency management and administration services.General Manager IT & Infrastructure. Responsible for information technology (including the development of a 'Paper-Lite 2020, Digital Hospitals 2025' strategy), building infrastructure and hotel services. Other Executive roles have included Deputy Government Statistician (Collection and Dissemination), Vice President Utilities and General Manager Utilities, both for SITEL (a major outsourcing company).Finance roles have included Chief Financial Officer at Southern Hospitality Group, Financial Controller at ExxonMobil and several Accountancy roles at Unisys, including short-term offshore assignments. Programme Director roles have included leading the Ultra-Fast Broadband in Schools initiative (an $800m plus programme). I am MSP and Prince2 accredited.I am well versed at developing cases for investment in conjunction with my team/s, taking these to the relevant Board or decision maker for approval, gaining the necessary investment, and then acting as SRO for the successful deployment of the resulting programme. I have worked across multiple industries including chartered accountancy, information technology, oil and gas, outsourcing, electricity and gas and the public sector (health, corrections, education and statistics).
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Chief Digital OfficerSouthern District Health Board (New Zealand)New Zealand
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Chief Digital OfficerSouthern District Health Board (New Zealand) Nov 2021 - PresentDunedin, NzNew role created to lead the development of a $320m digital transformation business case and subsequent transformation implementation. Also responsible for ICT business as usual via reporting line from GM and for establishing and running an Enterprise Programme Management Office which will oversee all large Southern District projects (business case development, independent assurance). -
Chief Operating OfficerSouthern District Health Board (New Zealand) Aug 2021 - Nov 2021Dunedin, NzChange of title to better reflect the responsibilities of the role.
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Executive Director Specialist ServicesSouthern District Health Board (New Zealand) Nov 2017 - Nov 2021Dunedin, NzOver the last 3 years I have held the role of Executive Director Specialist Services. This role is primarily responsible (as chief operating officer) for the staff (4,000), operational budget ($500m p.a.), and delivery of hospital services at Dunedin and Southland.My initial focus was on creating stability in the delivery of elective surgical services. We did this by developing a robust outsourcing programme, putting daily theatre review processes in place, putting process in over January and February to ensure full elective lists were committed to and improving the number of cases able to be completed for each theatre session.More recently my team and I have developed successful cases to expand the intensive care resourcing, implement a new ‘generalist’ admitting model for internal medicine which incorporates a medical assessment unit, expand Dunedin based CT capacity and implement improved processes for managing demand to match capacity (and prioritise accordingly) for outpatient services.Another key focus has been to systematically improve the accuracy of the budget process to better match budget to the required expenditure needed to deliver our semi-tertiary services. This included the development of budget testing models and the closure of $12m worth of budget holes in the last financial year.
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General Manager Support ServicesNelson Marlborough Health Jul 2016 - Oct 2017Nelson, NzAs well as my technology, infrastructure and operational portfolios I have assumed responsibility forthe Radiology service, Laboratory service, Clerical & Admin service, Medical Records, Hospital Re-Development and Emergency Management. -
Acting Chief ExecutiveNelson Marlborough Health Aug 2016 - Sep 2016Nelson, NzI acted in this role whilst the substantive CEO was on leave.
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General Manager - Technology & Hospital InfrastructureNelson Marlborough Health Nov 2013 - Jul 2016Nelson, NzResponsibilities included technology and being the Technology Lead (incorporating CIO responsibilities), responsibility for all infrastructure, including buildings and plant and equipment, and responsibility for infrastructural operations (hotel services, motor vehicle fleet, telephony operations).During my time in this role I developed a digital strategy (paper-lite in 5 years, towards digital hospitals and a digital health system in 10 years), and initiated a capital programme to begin the investment journey towards the outcomes. During my time in this role I was also given responsibility for leading the business case process (as Senior Responsible Owners) to re-develop Nelson Hospital and I was given the responsibility of managing the relationship with our private hospital partner at Wairau.
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Consultancy (Various)Patrick Ng Consultancy May 2013 - Nov 2013Senior Financial Advisor (2 months)Advise on drilling $1b of cost out of Corrections P&L over 3 years.Delivery Integration (5 months) Telecom NZ
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Ultra-Fast Broadband Programme DirectorMinistry Of Education Of New Zealand May 2012 - Apr 2013Wellington, -, NzI am running the Ultra-Fast Broadband programme as a private consultant to the Ministry of Education. The programme I am responsible has an approximate value of $700m.Initially I was responsible for establishing a new, schedule 4 Public Finance Act Company, with an independent Board to operate the "Network for Learning." The network will connect up to 2,400 schools to a high quality, managed network service, and will be a complex, challenging but rewarding undertaking.I am now principally focused on engaging with the Company in the implementation of this network, together with overseeing the operation of the other Ministry Broadband related work.Our work will ultimately enable the Government's $1.5b fibre investment to reach almost every student in the country, and when combined with e-focused teaching and learning practices will help to progressively lift learning outcomes. Challenging, but also rewarding. -
Smartconnect Programme DirectorContact Energy Sep 2010 - May 2012After a short stint as a CFO for a Hospitality Group, where I consolidated warehousing, developed an ICT investment roadmap and developed a business model for setting up in Australia I joined Contact Energy on two further short engagements.At Contact Energy, after offshoring back office (revenue, credit, payment functions) to India, I ran the smart-metering programme. This involved a business case for $42m p.a. smart data services and the implementation and transformation programme. The initiative was worth $640m over 15 years.
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Deputy Government Statistician - Collections & DisseminationStatistics New Zealand Nov 2007 - Aug 2010Wellington, Wellington Region, NzAs well as being on the Board of Statistics NZ, I held the collection, client servicing and dissemination portfolios (approximate staff of 350). A key focus for me during my time in this role was the transformation of web based dissemination through investment and implementation of web dissemination tools (e.g. content management system, common data warehousing (OECD.stat) and the dissemination of time-series data via the web (InfoShare). -
Vice President - UtilitiesSitel Jan 2006 - Dec 2007I was promoted to this role from my previous, General Manager role. The VP role had overall responsibility for P&L performance, operational performance and the client relationship. Our account was worth approximately $150m over 5 years, and I had an operational portfolio of 550 staff who transacted $1.8b per annum of meter to cash, received 2.5m telephony interactions via the contact centre and operated and supported a billing platform (Gentrack) for 700,000 customers.I took on this role when my boss was promoted to President, and then CEO for SITEL NZ.
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General Manager (Operations) - UtilitiesSitel Jan 2004 - Jan 2006I had overall responsibility for a large outsourcing operation (550 staff) including call centre, back office (meter to cash), IT and supporting operations.
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Billing, Field And Financial Services ManagerSitel Dec 2002 - Jan 2004Responsible for meter to cash operations including 120 staff.
Patrick Ng Skills
Patrick Ng Education Details
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Victoria University Of WellingtonEconomics -
Massey UniversityGeneral
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New Zealand Institute Of Chartered Accountants (Nzica)Accountancy
Frequently Asked Questions about Patrick Ng
What company does Patrick Ng work for?
Patrick Ng works for Southern District Health Board (New Zealand)
What is Patrick Ng's role at the current company?
Patrick Ng's current role is Chief Digital Officer.
What is Patrick Ng's email address?
Patrick Ng's email address is pa****@****govt.nz
What schools did Patrick Ng attend?
Patrick Ng attended Victoria University Of Wellington, Massey University, New Zealand Institute Of Chartered Accountants (Nzica).
What skills is Patrick Ng known for?
Patrick Ng has skills like Stakeholder Management, Crm, Business Process Improvement, Change Management, Governance, Telecommunications, Business Analysis, Team Leadership, Management, Integration, Project Management, Risk Management.
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