• Enhanced Hamilton Robotics machine performance by programming and configuring for precise task execution, resulting in a 400% throughput increase and 95% decrease in error rates.• Developed user-friendly software interface to empower operators in error prevention and facilitated seamless maneuvering of robotics machines.• Provided extensive training, support, and maintenance guidance to operators and staff, ensuring proficient and safe machine usage while extending equipment lifespan through preventive maintenance programs.• Developed and optimize custom Liquid classes for Machine to handle various types of fluids• Conducted thorough system integration tests to ensure smooth interoperability with existing production systems, minimizing downtime during implementation.

• Oversee all departments with a staff of over 50 employees ensuring operations meets compliance requirements for CLIA.• Developed Customer Service Protocols to maintain effective communication between company and Customer via implementation of a ticketing system .• Pioneered proprietary protocol for Covid Sample Processing and efficient report export during peak pandemic to increase customer satisfaction by 300%.• Established weekly team meetings to foster collaboration between various department projects• Orchestrated a comprehensive revalidation initiative during the company's transitional phase, liaising with vendors to ensure proper reinstallation and functionality of all equipment.• Reviews and renew yearly contracts with vendors and clients such as Hamilton Robotics and Thermofisher Scientific.• Project manager for the installation of various new laboratory Analyzers.• Track weekly and monthly trends of specimen receive and turnaround to ensure customer satisfaction • Design and upkeep company website.• Expert with internal system database and downtime troubleshooting.• Supervise IT projects for HL7 data transfer for patient reports from LIS software to cloud based report hub.

• Developed and validated a method for automated liquid handling for specimen processing using Hamilton Robotics Coding techniques with proficiency reducing sample processing time by 50%.• Led and supervised a team of running day to day operations including, daily maintenance and quality control on machines such as Hamilton Automated liquid Handlers, Kingfisher QuantStudio Analyzers, and Abbott C4000.• Managed technical training for the team on new methods of testing including new specimen processing and purification techniques.• Review Quality control within machines to ensure tests and analyzers are within acceptable operations.• Maintained and budgeted over $500,000 of laboratory inventory.

• Tested and developed a quantitative method for detection of 78 drug panels on API 4000 SCIEX LC/MS.• Proficiency using automated and manual method validation using Analyst software.• Regulate quality control and calibration curves of immunoassays before screening urine samples.• Assisted in the creation and quality assurance of the company website.• Provided preliminary assessment of screened patient samples from LC/MS to supervisor.