Patrick Noland Email and Phone Number

• First operations hire at pre-launch e-commerce company. Responsible for developing and managing all aspects of the supply chain: sourcing & procurement, warehousing & inventory management, fulfillment & logistics, supply & demand planning, and customer service• Effectively lead and grew operations to a team of four – responsible for Product Development, B2B Sales, Fulfillment, and Customer Experience• Owned and managed all vendor relationships throughout the supply chain: contract manufacturers, 3PL, and freight forwarding. Onboarded new suppliers and increased supply chain capabilities while reducing costs.• Developed and implemented ops reporting processes: Monthly KPIs & Quarterly Business Reviews with 3PL partner; Demand & Supply Planning with cross-functional internal stakeholders and key external partners• Directed and organized Ladder’s launch on Amazon.com. Responsible for developing Go-to-Market Strategy, coordinating entire launch, and owning Channel P&L. Launch included creative design of product pages, selecting & hiring marketing agency, and inventory management with FBA. Amazon channel currently growing at 100% MoM

• Managed business planning, demand and supply forecasting, and inventory management for Best Buy, Amazon, and Sonos.com in North America• Improved processes by implementing Collaborative Planning, Forecasting, and Replenishment (CPFR) activities with counterparts at key accounts while managing internal stakeholders to drive results and achieve plans• Collaborated with sales leads to analyze results, identify trends and present monthly business reviews to leadership – use results to produce monthly updates to the Global Supply Planning team, driving towards product and performance goals.

• Lead global, cross-functional programs across Marketing, Sales, Planning, Logistics, Manufacturing & Supply Operations, Regional Operations and Customer Care• Responsible for leading, planning and executing global programs, including: ensuring program objectives and success criteria are met, establishing the program team, bridging communication between cross-functional teams, reporting on program progression to key stakeholders, and leading team to identify and manage program risks and opportunities

• Responsible for the management of 3rd Party Logistics Partners and Sonos Distribution Centers in North America• Managed $5 million annual outbound transportation budget for all direct customers and channel partners like Best Buy & Amazon

- Responsible for the training, individual skill development, safety, and performance management of 35 hourly direct reports - Manage team on a daily basis to ensure that production goals are consistently met, team operates in a safe manner, and all team members follow established Best Practices - Maintain collaborative relationships with peers across departments in the Distribution Center to ensure that overall building goals are met and that we drive sales profitably by driving down costs and increasing productivity in the Distribution Center- Manage team in an automated environment where team members are using some of most advanced technology in distribution operations

Logistics Analyst on the Domestic Transportation Sourcing Team. Responsibilites included: - Creating new processes and procedures for role and defining overall scope since it was a new position - Performance Management of Intermodal and Truckload Carrier Partners according to internal Key Performance Indicators - Meeting weekly and maintaining strategic partnerships with Intermodal and Truckload Carrier Partners to ensure priorities were consistently aligned and any issues that arose were quickly resolved - Initiating and executing large single vendor Truckload Bids to ensure that capacity was guaranteed and that freight was picked up and delivered on time to ensure In-Stock levels - Creation, development, and enhancement of internal Key Performance Indicators that were used to increase performance and efficiency of Domestic Supply Chain

A rotational training program through the major areas of Target's Distribution pyramid where I learned about transportation, logistics, and distribution strategy, while working on special projects throughout the year.

Intern at the Target Distribution Center in Bakersfield, CA. Worked on a shipping label quality control project in the Inbound (Receiving) Department.