Patrick Nowak Email & Phone Number

San Francisco, Ca, Us

• Managed Eventbrite Tracking System used by over 50,000 attendees for over 450 events per year • Built and Implemented efficient check-in process that assisted in initiating over $50,000 in membership conversions • Wrote and delivered pre-radio announcements to welcome attendees, encourage membership sales, and solicit donations • Created and oversaw a library check-out system for company assets • Coordinated the schedules of five team members to ensure proper balance of administrative duties, constituent engagement, and event logistics • Ran the day-to-day operations of Front Desk Reception team, managing customer service phone lines and email correspondence, greeting and directing guests, and managing mail services

• Created a unified Kids Program between three facilities • Responsible for hiring and training over 70 employees for Front Desk and Youth Programs • Successfully staffed youth events hosted by Planet Granite • Responsible for data audit and entry into various systems • Lead the Front Desk Staff by engaging them in training opportunities and promoting a positive work environment • Liaison between Front Desk Team and back office Membership Team • Lead for membership and general inquiries of 3 sites • Organized themed “Member Appreciation Night,” hosting over 100 people monthly to build a strong community between our members • Organized 8 climbing competitions with over 400 competitors • Organized, promoted, and MC’d 4 fundraising events, raising over $150,000 for non-profit organizations • Built a lasting community through rapport with all members and guests

San Jose, Ca

• Initiated over 80 interactions a day in the field • Created missions designed to reach and inform our target demographic • Created an Office Manager position to assist with day-to-day administration that was assimilated into markets worldwide