Patrick O'Shea

Patrick O'Shea Email and Phone Number

Vistra Energy @ Vistra Corp.
Patrick O'Shea's Location
United States, United States
Patrick O'Shea's Contact Details

Patrick O'Shea personal email

Patrick O'Shea phone numbers

About Patrick O'Shea

I have more than twenty five years of customer sales and service experience.I am known for creating metric focused and motivated work cultures that drive above target financial results while increasing customer satisfaction. I consider myself a proactive leader who excels in fast paced, customer focused, work environments.I served on the Board of Directors for Washington, D.C. based Society of Consumer Affairs Professionals (SOCAP) from 2009 - 2012 and the Board of Directors for PACE (Professional Association of Customer Engagement) from 2013 - 2018. Specialties: Contact Center Sales Management, Contact Center Multi-Site Management

Patrick O'Shea's Current Company Details
Vistra Corp.

Vistra Corp.

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Vistra Energy
Patrick O'Shea Work Experience Details
  • Vistra Corp.
    Senior Director / Customer Acquisition And Retention
    Vistra Corp. Oct 2011 - Present
    Irving, Tx, Us
    View
  • Pace (Professional Association Of Customer Engagement)
    Board Of Directors
    Pace (Professional Association Of Customer Engagement) Jan 2013 - Dec 2018
  • Socap International
    Board Of Directors
    Socap International Oct 2009 - Dec 2012
  • Comerica Bank
    Senior Vice President Call Center Sales/Service Operations
    Comerica Bank Aug 2007 - Oct 2011
    Dallas, Tx, Us
    View
  • Viewpoint Bank
    Vice President Contact Center Operations
    Viewpoint Bank 2005 - 2007
    Plano, Tx, Us
    View
  • Monitronics International
    Director Sales And Retention
    Monitronics International 2002 - 2004
    Farmers Branch, Tx, Us
    View
  • Americredit
    Assistant Vice President Customer Service Operations
    Americredit Oct 2001 - Nov 2003
    Fort Worth, Texas, Us
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  • Wells Fargo
    Director - National Contact Center Operations
    Wells Fargo Aug 2000 - Sep 2001
    San Francisco, California, Us
    View

Patrick O'Shea Skills

Customer Satisfaction Call Centers Customer Retention Sales Management Customer Service Management Leadership Call Center Sales Crm Contact Centers Team Building Process Improvement Customer Experience Strategic Planning Vendor Management Mergers And Acquisitions Customer Acquisition Tele Sales Process And Execution Operations Management Call Center Sales Process Improvement Account Management New Business Development Telemarketing Business Process Improvement Cross Functional Team Leadership Customer Relationship Management Customer Relations Business Development Coaching Team Leadership Training Budgets Forecasting Employee Relations Leadership Development Sales Operations Strategy B2b Banking Credit Employee Training Negotiation Outsourcing Performance Management Program Management Project Management Sales Process

Patrick O'Shea Education Details

  • University Of Arizona
    University Of Arizona
    Communications
  • Amberton University
    Amberton University
    Management
  • Cornell University
    Cornell University
    Executive Leadership
  • Harvard Business School
    Harvard Business School
    Organizational Leadership

Frequently Asked Questions about Patrick O'Shea

What company does Patrick O'Shea work for?

Patrick O'Shea works for Vistra Corp.

What is Patrick O'Shea's role at the current company?

Patrick O'Shea's current role is Vistra Energy.

What is Patrick O'Shea's email address?

Patrick O'Shea's email address is pa****@****txu.com

What is Patrick O'Shea's direct phone number?

Patrick O'Shea's direct phone number is +170351*****

What schools did Patrick O'Shea attend?

Patrick O'Shea attended University Of Arizona, Amberton University, Cornell University, Harvard Business School.

What skills is Patrick O'Shea known for?

Patrick O'Shea has skills like Customer Satisfaction, Call Centers, Customer Retention, Sales Management, Customer Service, Management, Leadership, Call Center, Sales, Crm, Contact Centers, Team Building.

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