Felix Patrick

Felix Patrick Email and Phone Number

Digital Transformation Enthusiast (AI) || Product Led Growth || Copilot Enthusiast @ Store234
Felix Patrick's Location
Lagos, Lagos State, Nigeria, Nigeria
About Felix Patrick

With a wealth of experience as a Microsoft 365 Support Engineer and a strong passion for driving digital transformation and innovation, I am poised to assume the role of an Information Technology Officer or Technical Program ManagerI can be reached through my email or through my DM.

Felix Patrick's Current Company Details
Store234

Store234

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Digital Transformation Enthusiast (AI) || Product Led Growth || Copilot Enthusiast
Felix Patrick Work Experience Details
  • Store234
    Founder
    Store234 May 2021 - Present
    Lagos, Lagos State, Nigeria
  • Upwork
    Microsoft 365 Business Advisor - Proactive
    Upwork Mar 2024 - Jun 2024
    Proactively engaged customers to identify opportunities for optimizing Microsoft 365 solutions, driving business productivity.Delivered strategic insights and personalized recommendations to maximize the value of Microsoft 365 products.Monitored customer usage and adoption, providing guidance to enhance engagement and feature utilization.Collaborated with customers to identify and resolve potential issues, ensuring smooth transitions and continuous improvement.Communicated product updates and best practices to support business goals and improve operational efficiency.
  • Upwork
    Microsoft 365 Business Advisor - Product Lead Growth
    Upwork Jun 2023 - Feb 2024
    Engaged customers to align Microsoft 365 solutions with business goals, enhancing productivity and collaboration.Delivered personalized product recommendations and demos, driving informed subscription decisions.Guided customers through onboarding and troubleshooting, ensuring smooth adoption and utilization.Communicated Microsoft 365 updates to improve feature adoption and engagement.Collaborated with technical teams to resolve complex issues and ensure customer success.
  • Tek Experts
    Microsoft 365 Support Ambassador
    Tek Experts Apr 2022 - Feb 2023
    - Administering Microsoft 365 tenant by creating, updating, and removingusers, groups, permissions, and software licenses assignments- Managing Cardinal Security Services Ltd's Microsoft Endpoint ManagerSecurity and Compliance tool for mobile device management- Managing Microsoft SMTP servers- Managing Microsoft Active Directory- Installation and configuration of Microsoft Windows Server operating system- Collaborating with the Human Resources and Security & Compliance onprocesses, procedures, and requirements- Managing and maintaining licenses and subscriptions for all products used byinternal employees
  • Cardinal Security Services Ltd
    Information Technology Specialist
    Cardinal Security Services Ltd Mar 2020 - Apr 2022
    Lagos State, Nigeria
    - Performing routine system maintenance and analysis functions, includinghardware configurations and adding, removing and replacing equipmentcomponents._Managing the company's Microsoft subscription_ Handles and ensure effective operation of internet services.- Troubleshoot system and network problems, diagnosing and solvinghardware or software faults Working continuously on a task until completion (or referral to third parties,when appropriate)- Design, develop and manage the company's websites.- Oversees all graphic design needs.- Printing of Identity cards for new staff(s) or as directed by the HumanResource Specialist- Setting up Microsoft Teams meeting and or zoom meetings when the needarises.- Maintains and issuance of technical work tools such as mobile phones,laptops, flash drive etc.- Setting up accounts for staff, educating them on logging in and resolvingissues arising- Creating a wide range of graphics and layouts for product.- Handling repairs and maintenance of computer and accessories.
  • 234 Technologies
    Wordpress Developer
    234 Technologies Mar 2014 - Jul 2021
  • Viscount Multipurpose Corporative
    Corporate Administrative Assistant
    Viscount Multipurpose Corporative Jan 2019 - May 2019
    Abuja, Federal Capital Territory, Nigeria

Felix Patrick Education Details

Frequently Asked Questions about Felix Patrick

What company does Felix Patrick work for?

Felix Patrick works for Store234

What is Felix Patrick's role at the current company?

Felix Patrick's current role is Digital Transformation Enthusiast (AI) || Product Led Growth || Copilot Enthusiast.

What schools did Felix Patrick attend?

Felix Patrick attended University Of Abuja, Nigerian Institute Of Management.

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