Patrick Ou Email & Phone Number

Research emerging threats, review intrusion detection and prevention, and system event logs; monitor the network’s physical environment, personnel activity, and external service provider activity to detect potential cybersecurity events, including identification of unauthorized individuals, connections, devices, and software. Coordinate internal email phishing campaigns

- Build quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise- Assisted customers with more difficult technical issues that require in depth knowledge about the products

- Assist with monitoring and assessing security controls on CALPIA systems on an ongoing basis, documenting changes, and conducting security vulnerabilities

- Responsible for creating, improving, and developing IT project strategies- Maintained, developed, and ensured the company’s website through programming in HTML

- Accessed data to make edits and perform queries and program related calculations or projections- Reviewed work orders and service requests for accuracy, making changes as required in accordance with section procedures. Provide requested work order information to City user Departments

Cybersecurity

Management Information Systems

Bachelor's of Science in Management Information Systems