Patrick Parker Email & Phone Number

Buffalo/Niagara, New York Area

Lead two teams responsible for the comfort and cleanliness of our hotel and public spaces. The operational, financial, and organizational responsibility of over 200+ team members. All at the lead property of Seneca Gaming Corp.

Seneca Niagara Resort And Casino

Responsible for all aspects related to the hotel rooms, including, budgets, warehousing and ordering product, maintenance and up keeping, scheduling, staffing, employee relations, health and safety, and cleanliness.

Buffalo/Niagara, New York Area

Monitor and analyze all data affecting all operational areas and make recommendations for ensure the delivery of exceptional guest services. To work with all levels of corporate hierarchy, to strategize, develop, and implement any initiatives. To also, shape and grow the corporate culture in order to grow, inspire, and retain our team members.

Working on an Individualized Development Plan (IDP), with the intent to become the SGC lead for our developing Customer Service Dept. The plan involves spending time in most of the operational areas of SGC, to gain a better understanding of each depts. roles and responsibilities. As well as, outside trianing, like Disney's, Quality Service and Creativity and Innovation trainings, Ritz-Carlton's, Radar On; Antenna Up training, and property comparison shopping at Bellagio, Wynn and Planet Hollywood in Las Vegas. Objectives are to place SGC at the forefornt of the gaming industry in our region along with other Native gaming operations nationally. Through the development of change initiatives that will provide our team members the resources and development they need to create an outstanding customer experience at all of our properties.

Buffalo Creek

Daily operations manager for Food and Beverage, Environmental Services, and Facilities at the smaller urban setting casino. 800+ Slot machines and 20 table games. 100+ team members. Scheduling, Inventory control, Training, assisting of all aspects of the different departments.This was in conjunction with the opening of a brand new building and converting from the temporary setting to the permanent site.

Oversee daily operations of the Slot department and all of the duties there in. Payroll, Scheduling, daily communications, evaluations, Employee relations,.......and more.

To make sure that our guests needs were being met and they were enjoying their visit. Cash handling, electronic gaming machine service, maintaining a clean and safe environment, working with other teams.guest services in all manner of delivery.

Niagara Academy, Sanborn, Ny.

P.E. Teacher for Middle and High school students enrolled in 6-1-1 and 12-1-1 programs. Students came from a variety of school districts (14) with a variety of educational needs. Working with a team of 3, we developed curriculum and managed our departmental budget. Along with Unit and lesson plans our team provided a wide selection of course content with a focus on life long skills. Some high lights being, Project Adventure training, with team building and challenge work, Health and fitness, team and individual sports, and recreational activities.

Education record

Education record

Education record

Studied/Did Not Complete, Educational Leadership And Administration, General

Bachelor Of Science (Bs), Physical Education Teaching And Coaching