Patrick Patterson Email & Phone Number

Ada, Oklahoma, US

Mesquite, Texas, US

• Orora Visual, LLC is a commercial printer for leading retailers with 5 locations and 700 employees. My role within the company was two fold; create a technology strategy to modernize internal workflows and develop an.
• Oversaw all infrastructure/operations technologies used in the manufacturing, distribution, development, and delivery of all internal and external products, services, and digital solutions.
• Assessed and defined a new digital and innovations strategy around current products and services; established a new modern visual communications approach to the print industry.
• Led implementation of Agile development methodologies and defined best practice standards working with multiple vendors to ensure clear communications, development, testing, release and support.
• Guided internal teams and external vendor partners in defining and implementing new hardware/software roadmaps; performed gap analysis; obtained funding approval to modernize and stabilize current environment.
• Coordinated the internal software solutions development organization; directed the hiring and implementation of a DevOps-centered team leveraging Azure DevOps and Agile methodologies.

• Strategic Technology Officer for multiple companies requiring IT specialization on a project basis. Key client engagements:Votum Technology Group, LLC – CTO and Operations Consultant
• Designed and implemented solutions around the Internet of Things, Artificial Intelligence, Machine Learning, business analytics, dashboards, business process enhancement, and automation.
• Worked with CEO to help refine internal corporate business operations and implement a new marketing and sales strategy; developed new materials and integrated new technologies to optimize sales performance. Brinker.
• Delivered guidance and strategic leadership over the Enterprise Architecture, Database and Analytics, Security and Compliance, as well as the Restaurant and Enterprise Systems Engineering teams.
• Partnered with leadership teams across the enterprise to define business needs and establish strategic technology direction to drive business opportunities. Healthcare Payment Specialists, LLC – Technology Leader – 8.
• Guided current IT leadership and liaised with company’s executive teams in the development of Disaster Recovery and Business Continuity Plans.

Alpharetta, GA, US

• The company provided technology based products and services, sold to 4,400 hospitals and 122,000 non-acute healthcare providers.My role involved modernizing and optimizing two sides of the business: revenue generating.
• Optimized the operational infrastructure and technologies used in the delivery of all MedAssets internal and external application solutions.
• Built a Production Operations group to implement ITIL/ITSM processes, as well as monitor, measure, and document solution delivery.
• Improved visibility to the environment; highlighted key gaps in hardware and software lifecycle management; received innovation award for the development of essential metrics and solutions to track solution delivery to.
• Worked with product development teams to improve Agile utilization leveraging Production Operations KPIs to help drive more efficient software operations focusing toward DevOps.
• Increased efficiency of Production Operation procedures; brought 50% more products under the Production Operations team while reducing staff by 20%+.

Atlanta, GA, US

• TALX Inc. is a wholly owned subsidiary of Equifax, specializing in employment verification.Responsibilities:
• Provided technical direction and operational management of the FasTime Services division of TALX.
• Implemented critical ITIL/ITSM practices around operational delivery of software; enhanced teams’ focus on key measures and metrics to improve software quality, performance, and scalability.
• Revamped IVR platform transitioning from legacy systems; introduced more modern coding practices and technologies; ensured consistency with other corporate platforms; reduced cost of hardware and resources for testing.
• Sustained 15% reduction in infrastructure costs, enabling further investment in platform expansion.
• Executed key process and control changes around coding practices, release and deployment, security, and business processes to address audit deficiencies; recognized for zero deficiency SAS70 audits for 3 years in a row.